TAIWO ADEDEJI
B U S I N E S S
◆ Lagos, Nigeria
A N A L Y S T
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PROFESSIONAL SUMMARY
A solutions-driven, Business Analyst with extensive experience of analysing data and recommending solutions to meet
business needs. Collaborative Communicator with exceptional problem-solving skills that have been honed and
developed through experience and personal growth.
Possess Proven skills in gathering requirements using various elicitation techniques and collaborating with technical
teams to position businesses for scalability and success.
Highly skilled with demonstrable and outstanding experience of Waterfall / Agile methodologies, Scrum Frameworks
and SDLC.
Passionate about digital transformations and have proven abilities in all aspects of requirements gathering, workshop
facilitation, user engagement, as-is process analysis, to-be process definitions, AT and translating business requirements
into functional and non-functional requirements.
I am also an expert in leading cross-functional teams in the development, documentation and delivery of process
innovations.
CORE BA SKILLS
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User Acceptance Testing
Backlog Refinement
Gap Analysis
Stakeholder Management RACI
Process Flow Diagrams
Scrum Ceremonies(Sprint
Planning, Sprint Review, Sprint
Retrospective Daily Stand-up
Meetings)
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Product Owner
Requirement Elicitation
Inter-personal
Communication
Agile, Scrum & Kanban
Use Cases
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Strategic Leadership
Conflict Resolution
Communication Skills
Team Collaboration
SDLC using Waterfall &
Agile Methodologies
TECHNICAL PROFICIENCIES
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MS Visio
Microsoft Office(Word, PowerPoint, Excel)
Lucide Chart
Jira
Confluence
Balsamique
Draw.io
CAREER SUMMARY
MI CONSULTING – LONDON
BUSINESS ANALYST
AUG 2020 – PRESENT
Key Responsibilities:
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Extensive experience using various SDLC methodologies such as Agile and Waterfall and conducted UAT (user
acceptance testing) to ensure that the solutions meet business requirements
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Worked with product owner to groom and refine the backlog and plan sprints.
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Created user stories and acceptance criteria to achieve buy –in from stakeholders and refined stories with scrum
team
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Broke down Functional requirements into User stories and acceptance criteria using Jira
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Ensured clear communication of shared vision for product quality throughout the product
development by writing user stories with comprehensible acceptance criterias
Collaborated with the project team in the creation of automation design documents to support business
decision-making, process streamlining, automation development and performance improvement
Led the team in identifying, improving and developing technology solutions that met the organisation’s strategic
goals
Led the team through entire process of Software Development Life Cycle including functional and nonfunctional requirement analysis, testing and implementation.
Collaborated with business users to define scope, clarify functional and non-functional requirements to translate
them into operational requirements
Facilitated agile ceremonies such as Sprint planning, Sprint review and daily stand -up meetings and supported
agile practices by encouraging the improvement of services
ACHIEVEMENTS: Successfully managed a team of developers and testers to deliver a new payroll software solution on
time and within allocated budget . Increased employee satisfaction by 40% through the provision of self-service
capabilities, mentored and trained 2 junior business analysts helping them to develop their skills and knowledge
which resulted in a 20% increase in productivity for the team, ensured project deliverables met stakeholders’
expectations resulting in a 94% stakeholder satisfaction rating ,successfully delivered the project on time and within
budget
ZADIG&VOLTAIRE-LONDON
BUSINESS ANALYST
AUG 2017– JULY 2020
Key Responsibilities:
• Responsible for delivering an innovative website for a retail company, optimising their operational
processes resulting in an improvement in customer experience, customer satisfaction and ensuring
revenue growth
• Developed and updated business requirements (BRD) and functional requirements documents (FRD)
to ensure the business requirements are accurately captured
• Conducted Gap analysis,mapping out the AS-IS and TO-BE state on various internal processes such as
the payment processes and reporting processes and created use case diagrams to demonstrate the current
state
• Elicited requirements from different stakeholders via interviews and facilitated requirements
generations processes like, analysis of existing documents, surveys, business process analysis and
workflows
• Conducted workshops and meetings with various stakeholders to define requirements for the website, to
understand the organisation’s overall objectives, clarified pain points and conducted option analysis
resulting in the creation of the business case
• Collaborated with the QA team and participated in testing the features by reviewing test cases and
clarifying requirements to ensure complete requirements coverage.
• Developed user stories and created a TO-BE process flow diagram to display a pictorial representation of
activities within the TO-BE state, eliminating bottlenecks and time-wasting activities and maximising
value for the organisation
• Conducted a comprehensive market analysis, identifying key trends and opportunities that informed the
development of a new product line
ACHIEVEMENTS: Increased website traffic by 25% in 6 months by implementing a new search engine
optimisation(SEO) strategy , increased customer satisfaction by 20% resulting in a ROI of 38%, and improved the
user experience of the website by redesigning the checkout process and reducing the number of steps required to
complete a purchase
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YEMABOL STORE – LAGOS
BUSINESS ANALYST
JUNE 2014 – JULY 2017
Key Responsibilities:
• Led the Quality Assurance Testing Team to develop Test Plans and Test Cases to ensure that they meet the
documented accepted criteria
• Participated in the Scrum –Agile Meetings for reporting the regular developments of the work done, using Jira to
track the project and to create stories, bugs and tasks
• Prioritized and clarified requirements by conducting brainstorming sessions with stakeholders and SME’S to
ensure business and technology alignment
• Collaborated with Retail Operations to streamline Processes, improve productivity and reduce costs
• Leveraged data to identify performance patterns, connect insights and proposed recommendations for
improvement
• Collaborated with cross-functional teams in compliance monitoring by gathering and analysing data related to
store compliance from audits and customer feedback
• Created Business Requirement and Case document to evaluate the benefit and cost of the project including gap
analysis with client’s requirements
• Collaborated with cross-functional teams to gather requirements and developed specifications for new products
and services
• Created detailed reports, dashboards and visualisations to quickly identify non- compliance areas and proposed
solutions to improve store standards that helped management understand key metrics and drive business
improvements
ACHIEVEMENTS: Led a team of analysts in the successful implementation of a new software system, enhanced
website features resulting in a 40% increase in efficiency and 20% increase in online sales, increased sales by 20% by
identifying customer buying patterns and suggested targeting marketing campaigns
RAPHAEL ENTERPRISES – LAGOS
MAR 2013 – APR 2014
BUSINESS ANALYST INTERN
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Key Responsibilities:
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Translated business needs into clearly defined user stories
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Assisted in Documenting existing procedures and collaborated in designing workflows to determine
inefficiencies
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Assisted in writing the business case and created a use case in written and diagram form
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Hands on experience utilizing collaboration tools like stories, bugs and Lucid chart
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Collaborated with team members to elicit, gather ,document, verify and validate business requirements for sign
off and delivery to technical teams
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Worked with stakeholders to discuss their requirements and objectives
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Worked with Team leads in gathering user requirements and converting them into system requirements
ACHIEVEMENTS: Reduced website’s bounce rate by 15%,by improving the site’s overall design and content,
successfully launched a product line on the website resulting in a 15% increase in sales
DIANE VON FURSTENBERG – LONDON
SENIOR FASHION STYLIST
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Key Responsibilities
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Responsible for aiding and information to clients on product features
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Handling Stock count, system Update and Reporting
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Monitoring of stock levels and purchases and Stock Replenishment
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Complying with Inventory Control procedures and Company guidelines
• Supervising and guiding staff towards maximum performance
NOV 2011 – JAN 2013
GIVE –LONDON
SENIOR SALES ASSOCIATE
SEPT 2010-OCT 2011
Key Responsibilities
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Responsible for maintaining the store’s visual appearance for women’s and kid’s section
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Devised Sales Strategies to ensuring monthly and quarterly targets are achieved and reporting to Department
Head
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Provided Analysis for after Sales promotional activities
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Co-ordinated with Store Managers on maximising sales by setting up private sales events for top spenders
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Worked closely with Store Merchandisers in setting up appealing aesthetic looks for the purpose of drawing in
potential customers to purchase goods
LK BENNETT-LONDON
SALES ASSOCIATE
JUNE 2009-AUG 2010
Key Responsibilities
• Provided information service to customers and resolved customer complaints
• Assisted Store Supervisor, Manager and merchandiser in arrangement and presentation of products
• Attended to after sales requests of customers and other needs
• Involved in ensuring the goods purchased are neatly packaged
• Ensured client retention by keeping them informed about upcoming sales events by sending generic mails and
placing calls
EDUCATION & CERTIFICATIONS
➢ Fundamentals of Sustainability and Technology by IBM Skills Build
➢ Certificate of Completion of Robotic Process Automation, Business Analysis ( TriTech Consulting Limited
,London)
➢ Business Analysis/Agile HR Masterclass Certification (Certification Edge, Lagos, Nigeria)
➢ Pitman College, London (National Diploma in Health Care Level 2&3)
➢ The Bells Secondary School ,Ogun State, Nigeria (Secondary School Certificate)
REFERENCES AVAILABLE UPON REQUEST
