Taina Marie Torres

Taina Marie Torres

$12/hr
Customer Service Rep in many industries(healthcare, retail, hospitality, food & beverage)
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Age:
40 years old
Location:
Nashville, TN, United States
Experience:
5 years
Taina Torres 205 Sherry Court Clarksville, TN 37042- Objective I am a quick, ambitious learner and would be able to multi-task in a friendly, administrative area providing excellent customer service and care. Experience ATN & PS-Sterns Brand Ambassdor Set up tables to promote featured product for demo sampling Engage with public & hand out samples/coupons Answer any and all questions about product Count inventory of product & submit recap of events overall productivity and product sales Infinity, Dream & Details Events Bartender/Server May 2014-Present Nashville, TN Provide catering services Provide fast, friendly hospitality to customers Create alcoholic beverages for incoming guests at bar and servers Restock necessary work supplies and food products, clean assigned tables and work area Load & organize facility furniture Parallon Business Solutions (HCA) Uninsured Collections Rep June 2013- Present Nashville, TN Manage personal Microsoft Outlook email account for dept. group information and incoming insurance/patient Research patient accounts placed on a daily script: prorate balances, manage insurance plans, reverse/ apply prompt pay and uninsured discounts, place for charity review, submit reviews for contractual adjustments, flag for homeless or undocumented status, update patient information (using Etran, Artiva, ERequest, OnBase/DEI, and HCA Host (Micro Focus Rumba) Sort, fold, and stuff returned/ forwarded UB/EOB & lockbox correspondence; charity financial aid applications to be mailed Scan mail through Onbase (DEI) to assigned to queues and patient accounts Review EOB & Denial for payment info and update patient account for insurance payment, denial code, and /or charity/uninsured reveiw Update patient account with precertification approval/denial reference numbers/codes Manage bankruptcy & estates docs; place accounts with vendors for further review Transfer insurance info onto claim form Zumba Fitness Instructor December 2012-Present I have provide this Latin-American cardio workout at the following locations: Maury County Regional, Columbia, TN with Ryan Vick Olympus Athletic Club, Spring Hill, TN Boys & Girls Club for Maury County Casa Azafran, Nashville, TN Always have provided my time for Zumbathon when ask to volunteer On Location Casting Extra March 2016-Present On call as an extra for the CMT series “Nashville” Education Draughons Junior College A.S. Computer Information Technology (Cum Laude) September 2004- November 2006 Internship with the Dept. of Education at Austin Peay State University Internship with Kena Industries, Inc.
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