Taina Torres
205 Sherry Court
Clarksville, TN 37042-
Objective
I am a quick, ambitious learner and would be able to multi-task in a friendly, administrative area providing excellent customer service and care.
Experience
ATN & PS-Sterns
Brand Ambassdor
Set up tables to promote featured product for demo sampling
Engage with public & hand out samples/coupons
Answer any and all questions about product
Count inventory of product & submit recap of events overall productivity and product sales
Infinity, Dream & Details Events
Bartender/Server
May 2014-Present
Nashville, TN
Provide catering services
Provide fast, friendly hospitality to customers
Create alcoholic beverages for incoming guests at bar and servers
Restock necessary work supplies and food products, clean assigned tables and work area
Load & organize facility furniture
Parallon Business Solutions (HCA)
Uninsured Collections Rep
June 2013- Present
Nashville, TN
Manage personal Microsoft Outlook email account for dept. group information and incoming insurance/patient
Research patient accounts placed on a daily script: prorate balances, manage insurance plans, reverse/ apply prompt pay and uninsured discounts, place for charity review, submit reviews for contractual adjustments, flag for homeless or undocumented status, update patient information (using Etran, Artiva, ERequest, OnBase/DEI, and HCA Host (Micro Focus Rumba)
Sort, fold, and stuff returned/ forwarded UB/EOB & lockbox correspondence; charity financial aid applications to be mailed
Scan mail through Onbase (DEI) to assigned to queues and patient accounts
Review EOB & Denial for payment info and update patient account for insurance payment, denial code, and /or charity/uninsured reveiw
Update patient account with precertification approval/denial reference numbers/codes
Manage bankruptcy & estates docs; place accounts with vendors for further review
Transfer insurance info onto claim form
Zumba Fitness
Instructor
December 2012-Present
I have provide this Latin-American cardio workout at the following locations:
Maury County Regional, Columbia, TN with Ryan Vick
Olympus Athletic Club, Spring Hill, TN
Boys & Girls Club for Maury County
Casa Azafran, Nashville, TN
Always have provided my time for Zumbathon when ask to volunteer
On Location Casting
Extra
March 2016-Present
On call as an extra for the CMT series “Nashville”
Education
Draughons Junior College
A.S. Computer Information Technology (Cum Laude)
September 2004- November 2006
Internship with the Dept. of Education at Austin Peay State University
Internship with Kena Industries, Inc.