Tagbo Somtochukwu Mirian

TAGBO SOMTOCHUKWU MIRIAN Lagos, Nigeria | LinkedIn PROFESSIONAL SUMMARY Proactive Virtual Assistant with 2+ years supporting executives and small businesses. Skilled in calendar and inbox management, travel coordination, document preparation, CRM and task-tracking tools. Reliable, detail-oriented, and committed to improving efficiency and client satisfaction. WORK EXPERIENCE AFRIMENT – Virtual Assistant and Customer Support InternAug. 2025 • Provided remote virtual assistant and customer support, including email management, scheduling, task coordination, data entry, and client communication. • Handled customer inquiries, CRM updates, documentation, and follow-ups, ensuring timely responses and accurate records. TASOSONIC VENTURES — Executive AssistantOct. 2024 – June 2025 • Managed executive operations and communications by coordinating calendars, travel, and meetings with 100% accuracy; handled confidential correspondence and drafted reports/emails, reducing response delays by 30%. • Acted as first point of contact, prepared agendas/minutes, conducted research, and supported expense tracking/invoicing, boosting executive productivity and strengthening partner relationships. SOMSONIC VENTURES — Administrative Personal AssistantMay 2023 – Sep. 2024 • Coordinated owner’s calendar, supplier meetings, travel, and personal errands; reduced appointment conflicts by 30% and improved stock availability by 25%. • Streamlined supplier communication, delivery checks, inventory tracking, staff coordination, and expense reporting; boosted team efficiency by 20% and cut operational errors by 15%. SOMSONIC VENTURES — Sales RepresentativeAug. 2021 – Apr. 2023 • Delivered front-line customer service; processed ~30 transactions/day with 99% accuracy and maintained 90% first-contact resolution, contributing to a 10% weekly sales uplift. • Managed restocking, deliveries, and shop-floor organization; implemented stock monitoring that reduced stockouts by 25%. ONSHORE AND OFFSHORE SAFETY INSTITUTE — Technical Support2020 – 2021 • Set up and maintained AV equipment for training sessions (supported 100+ sessions), reducing technical interruptions by ~90%. • Collaborated on presentation slides and digital resources; provided real-time technical support to maintain engagement. ONSHORE AND OFFSHORE SAFETY INSTITUTE — Marketing Intern2019 – 2020 • Assisted in creating social media posts, emails, blog entries, flyers, and newsletters; maintained a content calendar of 8–12 items/month, contributing to ~20% higher engagement and 15% more training sign-ups. • Supported client outreach and admin tasks, responding to ~25 inquiries/week and recording attendance with 98% accuracy. EDUCATION Chukwuemeka Odumegwu Ojukwu University • B.Sc. (Hons) Biochemistry (Second Class Upper Division)Oct. 2024 CERTIFICATIONS • HSE Competence Development Certificate Levels 1, 2 & 3 — Onshore & Offshore Safety Institute, 2019  Professional Diploma in Customer Relationship Management — MTF Institute, 2025  Professional Diploma of the Executive Assistant — MTF Institute, 2025  Virtual Assistant Training — Empower Her Remotely, 2025 SKILLS Calendar Management; Email & Inbox Organization; Travel Planning; Document Preparation; Client Communication; Social Media Support; Microsoft Office; Google Workspace; Trello, ClickUp, Asana; CRM tools; Time Management LANGUAGES English — FluentIgbo — Fluent Referees available on request