Tabitha Wanjira

TG TABITHA GITHAIGA VIRTUAL ASSISTANT CONTACT -- PROFILE SUMMARY Highly organized and results-driven Virtual Assistant with proven expertise in administrative support, data entry, customer service, and executive assistance. Skilled in email and calendar management, with a strong ability to streamline operations, enhance productivity, and support business growth. Committed to delivering accurate, efficient, and reliable services while maintaining a client-focused approach. EDUCATION WORK EXPERIENCE 2023 to 2025 ALISON Customer Support Nexora Solutions Data Entry Specialist Administrative Assistant Data Entry Executive Assistant 2022 - 2024 CHUKA UNIVERSITY Bachelor of Criminology and SEPT 2024-JAN 2025 Entered, updated, and maintained accurate records in spreadsheets and databases. Organized large datasets to support client reporting and decisionmaking. Performed data cleaning to improve information accuracy and consistency. Security Studies SKILLS Email Management and calendar management Data Entry Administrative Support Time Management Customer service and client BrightPath Consulting Email Management Assistant MAY - AUG 2024 Managed and organized client email inboxes by creating folders and setting up filters. Responded to routine emails, ensuring timely and professional communication. Unsubscribed from irrelevant newsletters and flagged priority messages for follow-up. communication Critical Thinking LANGUAGES English: Fluent French: Basics Kiswahili: Fluent VerdaCom Enterprises Customer Support Assistant JUNE 2023 - MARCH 2024 Responded to customer inquiries via email and chat. Assisted with updating customer records and managing support tickets. Delivered clear, professional, and timely responses to enhance customer satisfaction.