Tabitha Mwangi

Results-driven Customer Success and Support Specialist with over 5 years of experience in customer service, client onboarding, and team leadership within dynamic, technology-focused environments, including the renewable energy sector. Proven ability in guiding clients through seamless onboarding processes, driving user engagement, and working cross-functionally to enhance service delivery and customer satisfaction. Proficient in leveraging CRM platforms, communication tools, and project coordination to support operational excellence. Recognized for a proactive mindset, strong organizational skills, and a solution-oriented approach