SYRELLE CRISOSTOMO – ARONCE
406 Cadena de Amor Street
Margot, Angeles City Pampanga
Contact#: -
E-mail:-Skype : syrelle.aronce.cto
OBJECTIVE: To obtain a challenging position allowing the opportunity for upward mobility
and to utilized my knowledge and skills in my chosen field of work.
QUALIFICATIONS:
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Dedicated, optimistic, hardworking, trustworthy adaptable and goal-oriented
Can work in a team-oriented environment with minimum supervision
Willing to undergo training and development job
Good interpersonal skills(human relations)
TRAINING ATTENDED:
COLLECTIONS SPECIALIST TRAINING
Berthaphil Compound, José Abad Santos
Clarkfield Pampanga, Philippines
January 2010 – February 2010
August 2013 – September 2013
PA SIRBOSS TRAINING
Cloudstaff Philippines Inc
May 2014 - June2014
EMPLOYMENT BACKGROUND:
Collections Specialist
IQOR Philippines Inc
Inbound and Outbound Calls
Bldg 36&37 Berthaphil II, Jose Abad Santos
January 2010-January 2014
Clarkfield Pampanga, Philippines
(Capital One Bank and JP Morgan Chase Bank)
Sales Representative
Outbound Calls
January 2014 – April 2014
(Flavour Makers – Easy Meals)
Company Researcher
ADHOC Projects
June 2014 - September 2014
AUSPHIL OUTSOURCING
Philexcel , Clarkfield Pampanga
CLOUDSTAFF PHILIPPINES INC.
Angeles City, Pampanga
Administrative Assistant / Customer Service Representative
COMPUTER TRAINING OPTIONS
CLOUDSTAFF PHILIPPINES INC.
Suite 34, Bundall Road
Angeles City, Pampanga
Bundall, QLD 4217
September 2014 - March 2015
Tasks:
Sales/Customer Service Representative
Inbound and Outbound Inquiry (100-150 outbound calls per day)
Social Media Marketing
Email Marketing
Go To Meeting Trainer (Virtual Training)
Administrative Tasks such as:
- Bank Reconciliation
- Creating Sales Orders and Invoices
- Booking Trainers
- Ordering Manuals
- Email template editing
- Managed Weekly Calendar
- Entering Suppliers and Trainers Invoices
- Sent out training confirmations and reminders to Clients and Trainers
- Managed Training Certificates
- Creating files for new lead
- Creating training quotes for clients
- Creating Trainer's contracts
- Updating Netsuite Files
- Daily report
Appointment Setter
ADHOC Projects
Fitnes Petrie
March 2015 - July 2015
Sirboss PA Trainer
Cloudstaff Philippines Inc.
June 2015 - July 2016
Conducting trainer facilitated training modules.
Regular face-to-face support with trainees (on-site only).
Regular online support with trainees (online and on-site).
Monitoring of trainees task deadline adherence.
Marking of tasks and providing feedback to trainees.
Providing feedback of trainees to the Sales and HR teams.
CLOUDSTAFF PHILIPPINES INC.
Angeles City, Pampanga
Angeles City, Pampanga
Executive Service Specialist
Smartstaff Pty. Ltd
July 2015 - Present
Tasks;
-Create ads for client
-Book jobs
-Answering emails
-Take inbound and outbound calls
-Appointment setting
-SEO
-Create articles for client
- Process credit card payments
CLOUDSTAFF PHILIPPINES IN
Angeles City, Pampanga
Job Description:
● Demonstrated ability to provide world class customer service.
● Collects payments from various customers through outbound and inbound calls.
● Developed and maintained relationship to clients in order to increase revenue.
● Maintained stable job performance even under pressure.
● Express and comprehends self and ideas effectively through verbal communication.
EDUCATIONAL BACKGROUND
● Tertiary
Mother of Perpetual Help Institute
Sto. Entierro Street, Angeles City
Midwifery-
● Secondary
Angeles City National Trade School (Main)
Cutcut, Angeles City
VOCATIONAL SCHOOL-
● Primary
TACONDO Elementary School
Margot, Angeles CIty
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Midwifery Licensure Examination
PRC Manila Philippines
REGISTERED MIDWIFE
November 14&15, 2009
PERSONAL DATA
SEX
STATUS
DATE OF BIRTH
PLACE OF BIRTH
RELIGION
CITIZENSHIP
HEIGHT
WEIGHT
NAME OF FATHER
NAME OF MOTHER
SSS NO.
TIN. NO.
LANGUAGES SPOKEN
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Female
Married
June 21, 1991
San Fernando, Pampanga
Jehovah’s Witness
Filipino
5’5
70 kgs
Ruben L. Crisostomo
Alma M. Crisostomo-
Tagalog, English, Pampango
I attest to the truthfulness of all data contained in this Resume and assumes flexibility on any
position that may fit my personality with due diligence.
SYRELLE CRISOSTOMO-ARONCE