Sylwia Trzeszczkowska

SYLWIA TRZESZCZKOWSKA Date of birth :- Place of birth: Torun, Poland Phone number: - E-mail: ​ s​- STUDIES University of Buenos Aires​2020, Management Information Systems High School Number 1​​ ​Bydgoszcz, Poland 2015 - 2019 Studies Center of the Americas CELA​​(Exchange) Merida, Yucatan, Mexico 2016 - 2017 COURSES SIELE Marketing, University of Buenos Aires Logistics and distribution, University of Buenos Aires SME Management, University of Buenos Aires Coaching and leadership in group and in times of crisis, University of Buenos Aires LANGUAGES POLISH​– Native SPANISH​​– Advanced PORTUGUESE​​– Advanced ENGLISH​​​– Advanced ITALIAN​​– ​ Advanced FRENCH​​– ​Basic EXPERIENCE CUSTOMER SERVICE REPRESENTATIVE ​– ​ Shine Armor - Abril 2020-present Email Support; respond to customer emails asking for refunds, canceling subscriptions, requesting reshipment for damaged goods and other general queries; freelance. SALES AGENT ​– ​ Grupo Noa International - February 2020 CallCentre, customer service, freelance. COUNSELLOR​​– Fase 2 (CABA, Argentina)​ - ​ October – December 2019 Guide / Escort of children and adolescents in camps and educational trips in English in Buenos Aires and Entre Ríos. AU PAIR​​– (Peschiera del Garda and Sanremo, Italy)​ - ​ June- August 2019 Nanny in Italian family. RECEPTIONIST​​– Acai Hostel (Bydgoszcz, Poland) - ​ February- April 2018 Customer service, Office management, help in organization.