Sylvia Aduwa
Lagos state,Nigeria-📞-
LinkedIn: http://linkedin.com/in/sylvia-jackson-aduwa-3a2b28220
CAREER SUMMARY
Dedicated and detail-oriented Virtual Assistant/Customer Service Assistant with 2 years of experience providing top-notch administrative support to businesses, entrepreneurs, and professionals.Seeking a dynamic Administrative Support role where I can leverage my skills, enthusiasm, and strong work ethic to deliver exceptional support and drive success.
PROFESSIONAL EXPERIENCE:
Karly's Real Estate Comp.
Customer Service Assistant, South Africa | November
2023-May 2024
Managed client’s enquiries and concerns
Coordinated appointments and scheduling
Maintained accurate Client’s records
Provided exceptional customer service
Louisville Consultants
Virtual Assistant,US ( Remote) | June - August 2024
Provided administrative support to clients
Managed schedules, email correspondence, and data entry
Conducted research and prepared presentations
Education
University of Benin (LL.B) 2015 -2021
Nigeria Law School (B.L) 2023
Certifications/Training:
ALX Virtual Assistant Certification
RELEVANT SKILLS
1. Email management.
2. Scheduling appointments.
3. Data entry and management.
4. Document preparation and editing.
5. Filing and organizing digital and physical files.
6. Customer service and support.
7. Team collaboration and support.
8. Conflict resolution and negotiation.
9. Continuous learning and professional development.
SOFT SKILLS
Microsoft Word
PowerPoint
Microsoft Excel
Multi-tasking
Remote work expertise
CRM Software e.g (Salesforce, Zendesk)
