Sylvester Kodzotse

Sylvester M. Kodzotse SUMMARY (- Dedicated and detail-oriented Virtual Assistant with a proven ability to manage administrative tasks efficiently and effectively. Skilled in communication, organization, and time management, with a strong background in project management and community outreach. Seeking a challenging role to leverage my skills and contribute to the success of a Virtual Assistant Accra-Ghana - dynamic team. EDUCATION WORK EXPERIENCE BSc Computer Science with Management, Dominion University College Chief Technical Officer ● August 2023 ● Graduate with second class upper honors degree. ● ● TECHNICAL SKILLS ● Microsoft Office Suite: Word, Excel, PowerPoint, Outlook ● 2024 - PRESENT Heybroo, Ghana ● ● Overhauled Heybroo's digital platform to enhance user experience and drive revenue growth. Led a team of skilled developers and designers to create innovative design templates. Collaborated with clients to understand their unique needs and deliver tailored solutions. Managed project timelines and budgets to ensure successful project completion. Improved team efficiency by 25% through the implementation of new processes and tools. Maintained a 98% project completion rate within deadlines. Google Workspace: Gmail, Google Calendar, Google Docs, Google Sheets, Google Slides ● Project Management Tools: Asana, Trello, Monday.com ● Personal Assistant 2021 - 2023 Elroi Investment and Infrastructure, Ghana ● Communication Tools: Zoom, Slack, Skype, Teams ● Cloud Storage: Google Drive, Dropbox, OneDrive ● Design Tools: Canva, Adobe Photoshop ● ● Email Management: Effective email ● organization, filtering, and response techniques ● Prepared and organized documents and presentations for meetings and presentations. (basic knowledge) ● Provided comprehensive administrative support, including scheduling appointments, managing communications, and coordinating travel arrangements. Managed project timelines and ensured timely completion of tasks. Increased efficiency: Successfully streamlined administrative processes, resulting in a 80% increase in productivity and time savings for the executive team. Basic Troubleshooting: Ability to resolve common technical issues (e.g., printer problems, internet connectivity) ● Basic Website Navigation: Logistics Manager Understanding how to use web browsers, Quick Drive and Logistics, Ghana search engines, and online platforms ● 2020 - 2021 Implemented a CRM system to manage customer data and track sales activities. ● CRM Software: Experience with customer ● relationship management tools (e.g., Salesforce, HubSpot) ● Data Entry: Accuracy and speed in data ● Analyzed logistics procedures and identified areas for improvement, streamlining processes and reducing delivery lead times. Collaborated with cross-functional teams to ensure efficient operations. entry tasks VOLUNTEER WORK Administrative Assistant Trestle Academy Ghana- Key Responsibilities: ● ● ● Assisted the director in managing administrative tasks related to interns, students, and project management. Mapped and tracked job opportunities for graduate students. Disbursed funds to qualified clients and employees. Achievements: ● ● ● Enhanced student support: Provided essential administrative support to interns and students, contributing to their overall success. Improved job placement: Successfully mapped and tracked job opportunities, increasing the placement rate for graduate students. Efficient financial management: Ensured accurate and timely disbursement of funds, maintaining financial integrity. System Administrator Action Chapel International, Outreach Department- Key Responsibilities: ● ● ● Managed membership database system, ensuring accurate and up-to-date records. Created and maintained a recording system to track attendance using Excel. Coordinated transportation arrangements for departmental activities. Achievements: ● ● ● Improved efficiency: Streamlined membership database processes, resulting in a [percentage] increase in accuracy and efficiency. Enhanced communication: Developed a reliable attendance tracking system that improved communication and accountability among members. Successful coordination: Successfully coordinated transportation arrangements for various departmental events, ensuring timely and safe travel for participants.