Sylvanus Nmesoma Success

SYLVANUS NMESOMA SUCCESS Phone: - | Email:- | LinkedIn: www.linkedin.com/in/nmesoma-success-4115b1377 Professional Summary Organized and proactive Virtual Assistant with 3+ years of experience supporting executives and managing administrative tasks. Skilled in calendar management, CRM tools, and customer communication, with a track record of improving team efficiency by 25%. Seeking to support business growth at a fast-paced remote company. Key Skills • Lead Generation • CRM Management (HubSpot, Salesforce) • Cold Calling & Prospecting • Negotiation & Closing • Client Retention Work Experience Virtual Assistant — Remote (Freelance) /June 2024 – Feb 2025 • Managed calendars, emails, and travel arrangements for 3 senior executives. • Improved efficiency by 20% by setting up automated workflows with Google Workspace and Zapier. • Handled customer support inquiries with a 95% satisfaction rate. • Conducted online research and prepared reports to support decision-making Certifications Customer Experience (CX) for Business Success — hp Foundation Business Email- hp Foundation Virtual Assistant - Digital winch Support References Optional