Syed Jaffar Raza
+1 - |-| 44422 Bayview Ave, Clinton Township, MI 48038
Professional Summary
Dynamic and results-oriented administrative professional with over 10 years of experience excelling in
diverse administrative support roles. Proficient in telephone management, word processing, filing, and
providing seamless assistance across multiple projects. Demonstrates strong customer service skills and
ensures top-tier service delivery. Skilled in internet research, Microsoft Excel, and Word, leveraging
advanced features to streamline operations and enhance productivity. A proactive communicator with
excellent verbal and written skills committed to maintaining operational excellence in dynamic work
environments.
Professional Experience
Founder/ Manager
2018-present
Paramount logistics, LLC. | Clinton Township, MI
• Implemented streamlined processes for business transactions, resulting in a 25% increase in
efficiency.
• Conducted market research, expanding product range, and contributing to a 30% growth in
business.
• Proactively engaged with customers through amazon central, ensuring a 95% customer
satisfaction rate.
• Addressed customer inquiries promptly, resolving issues related to orders, enhancing customer
experience.
• Monitored inventory shipments, ensuring timely delivery and activation of new product listings.
Executive Administrative Assistant-
Robert Half International | Troy, MI
• Managed travel plans for the SVP, ensuring smooth arrangements and efficient scheduling.
• Organized client and team meetings, facilitating effective communication for the SVP.
• Provided comprehensive administrative support, contributing to a 15% improvement in
communication efficiency and accuracy within the sales and marketing team.
• Oversaw office supply inventory, managed purchase orders, and submitted expense reports,
ensuring accurate financial documentation.
• Managed office supply orders and approvals through finance systems, maintaining accurate
records.
• Handled catering arrangements for various events, ensuring successful client visits and
presentations.
Senior Administrative Assistant-
Precision 7 | Younkers, New York
• Successfully trained and supervised new employees, ensuring 100% HIPPA compliance.
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Prepared accurate and professional materials, improving communication and streamlining
business processes.
Managed office supplies for both business and client offices, ensuring operational efficiency.
Efficiently handled incoming postal and electronic mail, facilitating effective communication
across departments.
Negotiated with software companies and vendors, resulting in cost-effective subscriptions and
efficient resource management.
Executive Administrative Assistant-
Bio-Chem Tech Labs | Riverdale, New York
• Managed archiving of key legal documents, ensuring organized and easily retrievable records for
compliance and audit purposes.
• Organized company-hosted events for medical association gatherings, ensuring successful
execution.
• Utilized QuickBooks for accurate financial documentation and seamless tax filing processes.
• Scheduled and confirmed meetings for company executives, optimizing their productivity.
• Collaborated with the marketing director to design and implement marketing materials,
enhancing branding and campaign effectiveness.
Education
Associate's degree in Business Administration
Westchester Community College, Valhalla, New York
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Google Project Management Certificate, Coursera
2023
• Completed six hands-on courses developed by Google.
• Proficient in initiating, planning, and managing projects, aligning with administrative support
roles.
• Ability to employ agile project management methodologies, enhancing adaptability and
efficiency in customer service or administrative functions.
Skills
• QuickBooks
• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) | Google Suite
• Virtual Meeting Tools (Zoom, Microsoft Teams)
• Project Management Tools (Asana, Monday.com)
• Adaptability
• Task prioritization and Time management
• Multitasking
• Research
• Verbal and written communication
• Strong organizational skill
