Syed Muhammad Shahbaz

SYED M SHAHBAZ VIRTUAL ASSISTANT PROFILE CONTACT --Islamabad, Pakistan Resourceful professional with 3+ years of hands‑on experience running Amazon & Shopify storefronts, providing C‑suite virtual assistance, and designing high‑impact visual content. Expert at driving revenue growth, streamlining workflows with AI and automation tools (Zapier, ClickUp, Monday.com), and delivering first‑class customer experiences. Thrives in fast‑paced, remote environments and enjoys turning complex challenges into organized systems that scale. PROFESSIONAL EXPERIENCE Virtual Assistant & E‑Commerce Specialist 2021 – Present EDUCATION Bachelor in Computer Science University OF Karchi 2018 SKILLS Amazon Seller Central Manage day‑to‑day operations for multiple 6‑figure Amazon,eBay & Shopify stores: listing launches, price monitoring, keyword optimization, FBA restock planning. Provide executive support to three founders (US & UK time zones): maintain zero‑inbox policy, coordinate 20+ weekly meetings, and prepare agendas & minutes. Built 30+ Zapier automations connecting Shopify, Slack, Gmail, and Google Sheets, cutting manual admin hours by 40 %. Implemented ClickUp spaces & dashboards that reduced task turnaround time from 48 h to 18 h. Used Monday.com and Slack for team coordination and real-time task tracking. Seller Board Canva Email Handling Calender Management Project Management Public Relations Shopify Store Manager | Simply Nutrition | Oversaw 500‑SKU catalog: product uploads, meta‑field SEO, bundle creation, and inventory updates that improved sell‑through by 25 %. Responded to customer inquiries, boosting store rating to 4.9/5. Ran email, Facebook, and Google Ads campaigns contributing to a 30 % YoY revenue increase. Teamwork Time Management Leadership Effective Communication Critical Thinking Amazon Account Manager | Remote Clients (US/UK) Managed FBA shipments, A+ Content, brand registry, and PPC; achieved average 18 % ACOS across categories. Developed data dashboards in Google Data Studio to track keyword rank & ad spend; shared weekly insights with stakeholders. Led a team of two VAs, training them on SOPs for customer service, returns processing, and feedback removal.