Syed Fatik Ali

A results-driven Customer Support Specialist with 3+ years of experience in remote-first, client-facing roles across the U.S. and UK markets.

I’ve helped high-growth companies boost client retention, streamline operations, and grow revenue through proactive service, ownership, and data-driven decisions.

Highlights:

Grew average monthly revenue by 35% across high-value B2B clients

Maintained 92%+ CSAT supporting a $1.2B U.S. tech client

Recruited and placed 50+ healthcare staff across UK care homes and hospitals

Tools: HubSpot, Hubstaff, Google Workspace, Slack, Microsoft Office, Loom

I thrive in fast-paced, remote-first environments.