Syed Faraz Ahmed
Islāmābād, Pakistan
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linkedin.com/in/syed-faraz-ahmed-a
https://github.com/syed-farazahmed
Summary
A DevOps professional who enjoys playing around with logic. An automation enthusiast who fancies the world
of machines. I have worked on a diverse set of tools including Git, Linux Systems, AWS Cloud, Azure DevOps,
GitHub Actions, Bamboo, Octopus Deploy, Terraform, AWS CloudDormation and GCP Deployment Manager.
Having served in the roles of the ITOps and DevOps, I am accustomed to working in a high pressure environment.
My key personality traits include patience and attention to detail, which enable me to be the best fit for IT
operations.
I am open to learning about new opportunities which will allow me to grow professionally and push me to be a part
of something that can prove to be a game-changer in terms of the customer experience.
Experience
Senior DevOps Engineer
Emumba
Nov 2022 - Present (1 year)
Leading a team of four brilliant DevOps engineers. As a team-lead, I have managed to do the following
in my current role:
• Configured CI/CD on GitHub Actions
• Implemented end-to-end infra and solution deployment on AWS cloud
• Infrastructure provisioning using Terraform + AWS CloudFormation
• Containerized micro-services on AWS EKS cluster
• Looked after the operational issues of RDS postgresql database, debezium connectors and Kafka
• Implemented GitOps with ArgoCD and Release Management on GitHub using automated workflows
• Automation of infra costing reports and cost optimization in architectural decisions.
• Scripting in BASH, Python and Powershell
Notable Projects:
• Extreme Cloud Universal Zero Trust Network Access
DevOps Engineer
Aion Digital
Dec 2021 - Present (1 year 11 months)
A Bahrain based FinTech - on a mission to enable traditional banks to go digital with certainty. As a
DevOps engineer, I worked on one of the most critical projects of Aion Digital i.e. Kuwait Finance House
(Kuwait); the second largest Islamic Bank in the world. My responsibilities included:
• Maintaining code release and build pipelines internally on Azure DevOps and Bamboo.
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• Triggering code build pipelines on branch merges on customer end using Bamboo.
• Maintaining code for micro-services in multi-repo codebase on GitHub and BitBucket.
• Managing Linux VMs on Azure Cloud.
• Performing PoCs for required tools and platforms including DockerSwarm, Kubernetes, Mirantis and
Octopus Deploy.
IT Operations Engineer - Intermediate
Concurrent Systems
Feb 2022 - Dec 2022 (11 months)
(10 months)
Responsibilities included but not limited to:
• Ensuring site reliability and executing maintenance procedures as site-owner.
• Attending meetings with the clients to discuss and close pending CSRs.
• Actively participate as part of the site stability mission teams.
• Subject Matter Expert (SME) for a newly developed product - Coalesce: A USSD menu service
designing environment.
Integration Engineer
Concurrent Systems
Aug 2019 - Feb 2022 (2 years 7 months)
(1 year 4 months)
By far the most rewarding role of my initial career. This learning opportunity offered me the experience
of:
• Performing extreme level log-parsing and analysis of logs on Linux systems
• Configuring, deploying, planning and analyzing Prepaid Advance, Location
Based Subscription (LBS), FnF bundles, Bonus on Refill and Bundle Packages Services
• Administration and troubleshooting on Linux based system architecture (RHEL & Solaris)
• A deep hands on work experience with Data servers, Application servers, SS7 based USSD
gateways, SMS gateways and docker based application deployments.
• In-depth knowledge of Ericsson's IN and gRPC.
• BASH scripting and process automation.
• Network hardware integration.
• Docker and Kubernetes based application deployments.
• Integrating and troubleshooting various networking protocols i.e. TCP/IP, SS7, SMPP, SNMP and
SMTP.
• MongoDB/MariaDB cluster maintenance and upgrades.
• Providing Level-2 support and on-call standby assistance to customers.
• Bug reporting and follow-ups with development teams.
• User Acceptance Testing (UAT) of new VAS services.
• Conducting internal as well as external joint testing of new releases.
• Extracting and integrating data from various channels for performing analysis, modeling of system
parameters and traffic load.
Notable Projects:
• Jazz - Warid Migration
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Migration of 100 million subscribers of Warid network to Jazz-Ericsson-Concurrent HxC platform
• Jazz RBT/RRBT Migration
Migration of 20 million subscribers of RingBackTune service from Huawei legacy platform to JazzEricsson-Concurrent HxC platform
• Number Plan Change - Ivory Coast
Enabling Moov operator to upgrade the existing application infrastructure to support 10 digit MSISDN
format in Ivory Coast
Education
National University of Sciences and Technology (NUST)
Bachelor of Engineering - BE, Electrical Engineering
Licenses & Certifications
ITIL® Foundation - AXELOS Global Best Practice
Issued Nov 2020 - Expires Nov 2023
GR-SA
AWS Certified Solutions Architect - Amazon Web Services (AWS)
P1HB8T0172F41Q3V
Skills
Azure DevOps Server • Amazon Web Services (AWS) • Cloud Computing • BASH • Terraform •
Kubernetes • Docker • Containerization • Virtualization • Continuous Integration and Continuous
Delivery (CI/CD)
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