Syed Abbas Ahmad Rizvi

In today’s world of cell phones, caller ID, and do not disturb, reaching someone on the phone is undoubtedly difficult. Working at a call center can be tough for some, but luckily, I am one of those rare people who welcome the challenge. That is why I would like to be considered for the telemarketer position at your company.

Throughout my career in telemarketing, I have found success in completing sales. I have been able to make sales because I can hold a conversation with almost anyone. Instead of a sales or marketing call, a phone call from me turns into an interesting talk with a new friend.

During my conversations with potential customers, I also aim to listen to what they are saying. In my previous place of employment, this technique allowed me to earn the top sales spot month after month. This also allowed my company to increase revenue and model their telemarketing scripts after some of the techniques I used.

Now, I am looking for more challenges with an exciting position in your organization. I would love to tell you in person how I envision my success at your company. Thank you for your attention to this matter.

Problem-solving ability: In some phone call situations, you must quickly diagnose an issue and offer a solution in the form of a sale.

• Listening skills: Successful telemarketers listen to customers to determine their needs before discussing product offerings.

• Approachable personality: This type of work relies heavily on your ability to be friendly and conversational with customers.

• Strong communication ability: With long hours talking on the phone, telemarketers must have optimal verbal communication skills.

Proven experience as telesales representative or other sales/customer service role

Proven track record of successfully meeting sales quota preferably over the phone

Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

Ability to learn about products and services and describe/explain them to prospects

Excellent knowledge of English

Excellent communication and interpersonal skills

Cool-tempered and able to handle rejection

Outstanding negotiation skills with the ability to resolve issues and address complaints