I’m a dedicated professional with eight years of customer service experience, including three in healthcare insurance. I have hands-on expertise in managing medical billing workflows, processing claims and denials, handling appeals, and verifying authorizations. I’m well-versed in ICD-10, CPT, HCPCS, HIPAA, and trained in using EMR Practice Fusion, Zocdoc, and RingRx.
My strong attention to detail, organization, and communication skills help me ensure accuracy, compliance, and high-quality service. I’m passionate about improving workflows and resolving issues efficiently to support both clients and team goals. I’m eager to bring my skills to a new opportunity where I can continue to grow and contribute meaningfully.