Sydney Muambi

S M 46 1350 Glenanna Rd, Pickering, Ontario L1V 2V9 ◆- ◆- P S Highly ambitious worker with background in warehouse work and customer service positions. Work well within groups and independently while producing quality work Innovative and resourceful problem solver Able to engage and speak to customers, co-workers and management effectively, professionally, and attentively Robust physical stamina for performing strenuous and repetitive tasks Excellent grasp of safety guidelines for a variety of job contexts S Basic knowledge of PC User programs (Word, Self-motivated Powerpoint, Excel.) Quality Focus Fluent verbal/written communication skills Organizational skills (English) Goal oriented Documentation skills (25-30 WPM) Time Management Skills Ability to memorize new product information and policies W H Canvasser, 01/2016 to 04/2016 Nutrafarms – Milton, ON Went door-to-door to sign customers up for organic Grass-fed Farmed meat services provided by Nutrafarms. Communicated accurate information about promotions, and products, providing exceptional customer service and driving retention. Gathered sensitive information to update customer profiles and help with the appeals process. Memorized product information and communicated it clearly to clients Handled customer displeasure with courteous and calm approach Customer Service Representative / Cashier, 03/2015 to 06/2015 Dollarama – Milton, ON Processed customer transactions, including quotes and returns. Responded to inquiries pertaining to merchandise availability and pricing. Handled and processed cash and credit card transactions. Managed time efficiently while meeting professional goals and working effectively with other members of the Dollarama team. Cleaned and maintained space and surrounding areas organized. Labourer, 10/2016 to 09/2017 Keter Canada – Milton, ON Assembled orders and packed items for shipment in an accurate and timely manner, conveying orders to shipping personnel. Worked safely around moving machinery. Inspected products for defects and damages and examined ingoing and outgoing shipments. Shipped material and performed boxing, packing, labeling and preparation of any related products Packed products according to company specifications. Mover, 01/2018 to 03/2018 E&E Co. Ltd. – Milton, ON Packed boxes according to correct service and quality standards. Loaded and unloaded trucks with customer possessions or merchandise. Cleaned up debris and extra boxes to leave locations clean and neat. Shelf Stocker (40hrs Community Service For HS), 01/2015 to 02/2015 The Salvation Army Thrift Store – Milton, ON Handled clothing inventory Cleaned the area Organized store merchandise racks by size, style and color. Ensured products appeared at correct locations in correct quantities. E High School Diploma: 2015 Bishop P. F. Reding Catholic Secondary School - Milton, ON Ontario Secondary School Diploma A Perseverance Award | 2015 Science Award | 2012