Sydney John

I am an expert customer service representative with over three years of experience in phone, email, and online support, creation of customer tickets, customer relationship management, active listening, complaint management, customer feedback documentation, inbound inquiries, customer onboarding, etc.

As a customer service representative, I use helpful CRM tools like Zendesk, HubSpot, Trello, Intercom, etc. to respond to customer inquiries, handle customer onboarding, provide customer support and care via email, phone, and online chat, troubleshoot, and ensure a prompt response.

Establishing a company with skilled customer service agents will help you stand out from the competition and provide your clients with the excellent customer service experience that I can quickly provide.