Syd Tyhrone Estrada

SYD TYHRONE ESTRADA VA | GRAPHIC DESIGNER CONTACT - -@tyhroneee estradasydtyhrone PROFILE I am an experienced customer support handling both local and international clients through chat and voice interactions. Alongside my expertise in communication, I am skilled in graphic design, creating visually engaging materials despite not having formal experience in the field. Additionally, I have basic experience in data entry, demonstrating accuracy and attention to detail. I am adaptable, eager to learn, and committed to delivering high-quality work in every task I undertake. EXPERIENCE CUSTOMER SERVICE REPRESENTATIVE IBEX global solution | Filinvest, Muntinlupa |- REFERENCE GRACE SEVILLA -COMPANY MANAGER LIVES ENTERPRISES.PH - MICHIKA SUGARAWA -TEAM MANAGER IBEX GLOBAL SOLUTIONS - EDUCATION Provide Technical support to fix the system issues and guide on troubleshooting Emphatize to the customer and de-escalating situations Provide a satisfactory service to the customer iin a timely manner Work from home (US clients) SALES ASSOCIATE M&S Tailoring | Binan, Laguna | 2019 - 2022 Approaching shop owners from outside and inside the malls to buy our product and display it on their shelves. BS CIVIL ENGINEERING Doing the inventory and some of the computations of the NATIONAL UNIVERSITY revenue. 2023 - PRESENT Making sure that the taxes were paid SENIOR HIGH SCHOOL DATA ENTRY | ANALYST TROPICAL INNOVATIVE SCHOOL OF EXCELLENCE Rapp Inc. | United Kingdom | 2024 2021 - 2023 Inputs and manages data, focusing on accuracy and organization SKILLS Inputting, updating, and managing information into databases or TECHNICAL PROFICIENCY GRAPHIC DESIGN CUSTOMER SUPPORT DATA ENTRY TEAM COLLABORATION Work from home systems. WORK IMMERSION | ICT ROLE Creotec Philippines inc. | Binan, Laguna | January 2023 - February 2023