Sword M. Vashum
Date of birth: 28th August 1988
Professional Experience
Mphasis Pvt Ltd
Job Title: Processor
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CURRENT ADDRESS: IBM
Tower flat no 202 Shivneri nagar
lane no 3 kondhwa, Pune
Maharashtra: 411048
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PERMANENT ADDRESS: New
Tusom Village Tangreiyo Jessami
Sub Division Ukhrul District
Manipur: 795142
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Skill
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Skills with Microsoft office – Word, Excel,
Outlook
Web Content writing development
Excellent communication skills with focus
on customer service, email
ServiceNow - IT Service Management
(ITMS)
Currently pursuing Business Analyst and
Power BI
Education
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University
HSLC
B.S.E.M
2004
HSSLC
M.B.O.S.E
2008
B.A
N.E.H.U
2011
25th Oct 2016 - 22nd Nov 2017
Sales support for IT Software
Responsible for capturing client email address, job titles, Sales Target of 7 per
day
Outbound sales of IT software. 50 + call per day
Back on Track Solutions Pvt Ltd
16th Jan 2015 – 31st July 2015
Job Title: Executive - Customer Management
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Completion
year
18th July 2018 - 27th Sept 2019
Booking appraisals for doctors, updating appraisals on M icrosoft Outlook.
Helping Doctors with appraisals
Recruiting Nurse and Doctors for work shift appointment. Training guide for
online course
Chasing Doctors documents via emails, outbound and inbound call
Demand Shore Solutions Pvt Ltd
Job Title: Executive
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Grade
M ortgage Loan Application: Type of M ortgage: Conventional, VA, FHA,
USDA, Jumbo, Fixed or adjustable
Loan processors gather documentation about the borrower and subject property
Review all information in the loan file and assemble an orderly and complete
package for the underwriter
Follow up emailing to employers for document. Verification of Document via
email and call
Name of current employer, length of time at current employer Position/title,
Salary including overtime, bonuses or commissions.
Homeowner insurance. Two years of W-2s, Profit & Loss statement if selfemployed
Pensions, Child support, Alimony, Assets. Income Verification. Bank accounts
(savings, checking, brokerage accounts),
Investments (stocks, bonds, retirement accounts)
Gifted funds from relatives (e.g., down payment gift for FHA loan). Debts,
Current mortgage, Liens, Alimony Child support, Car loans
ID Medical LLP
Job Title: Process Executive
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7th Oct 2019 - Till date
Loan assessment support. Target of 20 customer per day, Handling both inbound
and outbound call
Handle 90+ calls daily, retrieving customer data, cancelling services
DECLARATION: I hereby declare that the above-mentioned information is
correct up to my knowledge and I bear the responsibility for the correctness
of the above mentioned particularly
Date:
Place:
