Swetha Katta Ravinder
$6/hr
Analyzing business potential, implementing plans to drive sales
- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Age:
- 39 years old
- Location:
- Hyderabad, Telegana, India
- Experience:
- 8 years
Other
About
- Monitoring of different application alerts like ORACLE, TIBCO, CCT & Intelli Match
- Raising and assigning of incident tickets in case of any error found in applications alerts
- Escalating and engaging L2 teams if required on any issues identified on applications
- Bridging calls in case of high severity issues observed
- Handling of touch base calls with client and management on regular basis
- Preparing of daily and weekly reports etc
