Swagoto Chatterjee

Swagoto Chatterjee

$10/hr
Marketing, PR, Technical Presales, Internet Research & Remote/Technical Support Specialist
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
39 years old
Location:
Kolkata, West Bengal, India
Experience:
8 years
SWAGOTOCHATTERJEE Mobi l e: ( - Twi t t er : @MeSwagot o EMai l : swagot c@gmai l . com –- Seeki ngassi gnment si nSy st em Admi ni st r at i on/Cl oudSol ut i onAr chi t ect/Wor dpr essWebDev el opment/TechSuppor t( Emai l / ChatSuppor t )/Techni cal Cont entWr i t i ngj obsi nI T, I SP&Tel ecom andot herBusi nessConsul t i ng sect or . _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ KEYSKI LLS. Sy st em Admi ni st r at i on, Cl oudSol ut i onAr chi t ect ur e, Wor dpr essWebDev el opment , Techni cal Document at i on, Cl i entHandl i ng &Suppor t , Cl oudComput i ng( Mi cr oSof tAzur e, Di gi t al Ocean) , WebHost i ng, Googl eApps/ Of f i ce365/ Azur eI mpl ement at i on, Conf i gur at i on, Depl oy ment&Admi ni st r at i on, Remot eDeskt opSuppor t , Vmwar e/ Hy per V, Li nuxSer v er , SaaS, Techni cal Bl og Wr i t i ng( Li nkedI N) .Azur eFundament al Cer t i f i edbyMi cr osof t . _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ ________________________ EDUCATI ONALQUALI FI CATI ON. • Compl et edExécut i v eMBA( DualSpéci al i zat i oni nCor por at eI TManagement&Net wor kManagement )f r om I ndi anSchool ofBusi nessManagement&Admi ni st r at i on( Kol kat a) . • Di pl omai nBusi nessManagement( Speci al i zat i oni nNet wor kManagement )f r om I ndi anSchoolofBusi ness Management&Admi ni st r at i on( Kol kat a) . • PassedHi gherSecondar yExami nat i oni n2007.( WestBengal Counci l ofHi gherSecondar yEducat i on) . • PassedMadhy ami kExami nat i on( Cl ass10t h)i n2005.( WestBengal Boar dofSecondar yEducat i on) . _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _PROFESSI ONALTRAI NI NGPROGRAMME. • MCSE( Mi cr osof tWi ndowsSer v er2003)f r om I . I . H. T.( Kol kat a) .Mi cr osof tCer t i f i edAzur eCl oudFundament al Speci al i st . • RHCE( RedHatEnt er pr i seLi nuxCer t i f i edEngi neer )f r om I . I . H. T.( Kol kat a) . • CCNA( Ci scoCer t i f i edNet wor kAssoci at e)f r om I . I . H. T.( Kol kat a) . • Hi ghl yPr of i ci enti nMi cr osof tOf f i ceSui t( I ncl udi ngOf f i ce365, Out l ook/ Exchange, Mi cr osof tAzur eCl oudPl at f or m) . _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __ _WORKEXPERI ENCE. Cur r ent l ywor ki ngasExecut i v e–Techni cal Pr eSal eswi t hCompuageI nf ocom Li mi t ed( Kol kat a) JobDur at i on: June2017t ot i l l atpr esent . JobResponsi bi l i t i es: Channel Par t nerManagement , Techni cal Document at i on, Busi nessPr oposal cr eat i on, Super i or Techni cal Suppor t( onsi t eorr emot e) , MI SRepor t i ng, VendorManagement , Cl oudComput i ng.Cr eat i onofPOCandRFP, Pr ov i di ngandar chi t ect i ngsol ut i onsr egar di ngMi cr osof tCl oud&Ser v er st ot heMi cr osof tpar t ner s&endcust omer s. I nf or mat i onTechnol ogyManagement&Domai nExper t i se( Mi cr osof tCl oud&Ser v er s) .Mi cr osof tAzur eFundment al Cer t i f i ed. Page1 Wor kedasNet wor kAdmi ni st r at orwi t hExt r ahandsOut sour ci ngPv t .Lt d.atGoa( I ndi a) . st JOBDURATI ON: Si nce1 June2015t oMay2017 KEYRESPONSI BI LI TI ES: • Moni t or i ng, Managi ng&Tr oubl eshoot i ngoft heent i r eLAN/ WANr el at edact i v i t i esoft hecompany . • Pr ov i di ngadmi ni st r at i v eassi st ancet ot heor gani zat i on,VendorLi ai sonmanagement ,MI Sr epor t i ng, Pr epar i ngt het echni cal document at i ons. • Managi ngofPFSensef i r ewal l , DHCPr ul es, Backupser v er . • Newusercr eat i onf ort hecompanyf ort henewj oi neest hr oughGoogl eAppsorMi cr osof tOf f i ce365. • Mi cr osof tOut l ook Mai lconf i gur at i on & Management ,Azur e cl oud suppor t .Wor dpr ess Web Dev el opment&Admi ni st r at i on. • I nst al l i ng&conf i gur i ngnet wor kpr i nt erandot hersof t war e/har dwar edev i cest ot heal lO/ Spl at f or mssuchas Wi ndows, Li nux( Ubunt u, RedHat , Fedor a, Mi nt&Cent OS) , &MACOSX. • Usermanagement&per mi ssi onmanagement . • Booki ngofdomai ns, Conf i gur i ng&Host i ngt hr oughDi gi t al OceanorAmazon( AWS) . • Depl oy ment , conf i gur at i on&managementofownCl oudBackupSer v er . • Managi ngSof t war eLi censesf ort hecompany( Mi cr osof t , AdobeCC, Of f i ce) . • Managi ngofDNSf ort heexi st i ngdomai ns( E. g.CName, ARecor ds, TXTRecor ds, MXRecor ds) . • VendorManagementf ort heor gani zat i onr egar di ngI Tper i pher al s&userl i censes. • Conf i gur at i onofAP/Rout er s, I PAddr essi ng( I Pv 4) , Wi Fi Net wor ks. • I nt st al l at i onofO/ S( Wi ndows, Li nux&MAC) , Sof t war es&pat ches. • Moni t or i ngt heent i r enet wor kr out es&Fi r ewal l st at ust hr ought hePFSenseOpenSour ceFi r ewal l . • Techni cal document at i on&cont entwr i t i ngonbehal foft heor gani zat i on. ………………………………………………………………………………………………………………………………………………………………………………………………………… Wor kedasCl oudDepl oy ment&Suppor tAssoci at e( Googl eApps)atI nf i f l exTechnol ogi esPv t .Lt d.I nKol kat a. t h t h JOBDURATI ON: Si nce20 Oct ober , 2014t o25 May , 2015. KEYRESPONSI BI LI TI ES: • Mar ket i ng, Pr omot i on&Pr ov i denewi nf or mat i onr egar di ngGoogl eCl oudAppl i cat i onst ot hecl i ent s. • Dev el opi ngbusi nessf ort hecompanybysel l i ngGoogl ecl oudappl i cat i ons. • Set up, Depl oy , Conf i gur i ng&managi ngoft heent i r eGoogl eCl oudAppl i cat i ons. • Pr ov i di ngsuppor tr egar di ngGoogl eAppst ot heexi st i ngcl i ent s. • Per f or mi ngMi gr at i onwor ks( Of f i ce365t oGmai l , Lot usNot est oGmai l , Out l ookt oGmai l ) . Acqui si t i onofnewcl i entt odev el opt hebusi ness&achi ev et het ar get . • Pr ov i di ngOnsi t eorRemot eSuppor t( Teamv i ewer , Ammy yAdmi n)t ot heCl i ent saboutGoogl eApps. • Managi ngCRM ( Gi f f y ) , MI Sr epor t soft hecompany . • Pr oduci ngTechni calDocument at i ons,Pr eSal es/Busi nesspr oposal swr i t i ng,Bl ogsonSoci al Medi aon behal foft heor gani zat i on. • VendorandLi ai sonmanagement , MI Sr epor t i ng, wor ki ngast headmi ni st r at i v eassi st antonbehal foft hecompany . - Wor kedasSy st em/ Net wor kSuppor tEngi neeratPMPLBr oadbandPv t .Lt d.i nKol kat a. st t h JOBDURATI ON: Si nce1 Januar y , 2011t o27 Nov ember , 2013. KEYRESPONSI BI LI TI ES: Har dwar e&Sy st em Admi ni st r at i on • Desi gni ngbackupst r at egy , ensur i ngschedul ed/unschedul edbackupsaspert hebackuppl an. • Responsi bl ef orusermanagement/ser v ermai nt ai ner s/webser v er /mai l ser v er , et c. • I nst al l i ngandconf i gur i ngser v eroper at i ngsy st ems, appl i cat i onsof t war e, ant i v i r uses&har dwar e, et c. • Managi ngdi skspace, userpr of i l ecr eat i onanduserr i ght smanagement . • Managi ng&moni t or i ngMi cr osof tAct i v eDi r ect or y , Mi cr osof tOut l ookmai l &Thunder bi r dmai l ( Ubunt u) . • I nspect i ngandv er i f y i ngpr operwor ki ngoft hesy st em per i pher al s. • Per f or mi ngsy st em anal y si sandper f or mancet uni ngofWi ndowsSer v er2003&Ubunt u12. 04LTSSer v er . • Per f or mi ngVMwar e&Vi r t ual Boxser v eradmi ni st r at i ondut i es( Ser v erv i r t ual i zat i on) . • Conf i gur i ng&Managi ngMi cr osof tExchangeSer v er2007. • Managi ngMi cr osof tADGr oupPol i cyObj ect i v es( GPO)&di f f er entt y pesofOr gani sat i onal Uni t s( OU) • Soci al Medi acont ent , PRwr i t i ngonbehal foft heor gani zat i on. NonVoi ceTechSuppor t/Tr oubl eshoot i ng • I nst al l i ng&conf i gur i ngnet wor kpr i nt erandot hersof t war e/har dwar edev i cest ot heal lO/ Spl at f or mssuchas Wi ndows, Li nux( Ubunt u, RedHat , Fedor a, Mi nt&SUSELi nux) , &MACOSX. • Assi gni ngusernodest ov ar i ousdev i cesi nst al l edandnet wor ked, handl eal l ocat i onandpr ot ect i onofuserr i ght s, aspercompany ’ spol i ci es. • Ext endi nghi ghendt echni calsuppor tonv ar i ousser v er sandensur i nghi ghcust omersat i sf act i onl ev el st hr ough pr omptr edr essoft hei rpr obl ems. • I mpl ement i ng L1/ L2 Deskt op suppor tt hr ough t he v ar i ous r emot e suppor tsof t war es ( E. g.TEAMVI EWER, AMMYYADMI N, VNCVi ewer ) . • VendorLi ai sonmanagement , MI Sr epor t i ngandpr ov i di ngadmi ni st r at i v eassi st ance. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ PERSONALDETAI LS. Dat eofBi r t h: 02/ 06/ 1986. Mar i t al St at us: Si ngl e. LanguageKnown: Engl i sh, Hi ndi &Bengal i . Per manentAddr ess: Fl atNo: 3L, Bl ockI I , SunnyBl oom Compl ex, Mahamay at al a, Gar i a, Kol kat a700153, WestBengal , I ndi a. Hobbi es: Musi c, Phot ogr aphy , Wat chi ngFoot bal l &Wr i t i ng. Page3 Si gnat ur e: …. ……. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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