Suzzandee Claire Estaura

SUZZANDEE CLAIRE V. ESTAURA EDUCATION Profile Age Birthday Birthplace Marital Status Nationality Height Weight Language : 34years old : April 9, 1989 : Iligan City : Married : Filipino : 160 cm : 55 kg : Bisaya, Tagalog, English Contact Saint Michael’s College Hindang, Leyte- (Undergrad) Bachelor of Secondary Education St. Laurence Institute of Technology 07-B, Mariano Badelles St., Iligan City- Hotel and Restaurant Management - Seafarer Services PHONE: (- La Salle Academy (high school) 2002 – 2007 Bro. Raymund Jeffrey Street, Pala-o, Iligan City, Lanao Del Norte, Philippines, 9200 ADDRESS: Zone 2A Brgy. Del Carmen, Iligan City, Philippines, 9200 SKILLS Skype ID : live: gracezeaestaura19 EMAIL:- Data Entry Researcher Chat/Email Support MS Word WordPress (Basic) Ad Posting Strong technical receptionist skills ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ WORK EXPERIENCE Virtual Helper (Part-Time) June 2019 – December 2023 • • • • • • • • • Checking assigned clients Data entry works Web searching Gathering data Organizing work load Posting ads using craigslist Updating clients regularly Doing basic WordPress tasks for online store E-commerce Local Government unit Administrative Assistant 2021 – 2022 • Gathering specific datas such as name, company name, website, contact number, email, address, etc. • Transferring data to the sheet provided • Keep records organize • Compile, verify accuracy and sort information according to priorities to prepare source date for computer entry. • Assign to different local areas for assisting the Vaccination Team Celadon Pensionne House Front Desk Officer Pala-o, Iligan City, Philippines, 9200 Feb. 2020 – Aug, 2022 • Perform all check-in and check-out tasks • Manage online and phone reservations • Inform customers about payment methods and verify their credit card data • Register guests collecting necessary information (like contact details and exact dates of their stay) • Welcome guests upon their arrival and assign rooms • Provide information about our hotel, available rooms, rates and amenities • Respond to clients’ complaints in a timely and professional manner • Communicate with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests • Upsell additional facilities and services, when appropriate • Maintain updated records of bookings and payments REFERENCE/S: Derick Siao Manager/Owner- Anna Katrina Jennevive A. Panta Virtual Assistant- Joan Mae Surban Voice Agent/Trainer