SUZETTE U. SANTOS
VIRTUAL ASSISTANT / ADMIN SUPPORT
CAREER BACKGROUND
WORK HISTORY
Technologically savvy and goal-oriented. Driven and motivated to
help organizations thrive. Skilled in prioritizing and completing
tasks independently. Extensive experience in Sales, Management,
Online Assistance, and Virtual Administration. I have experience
working in a corporate setting - office-based, and also working from
home in a freelance capacity.
ADMIN SUPPORT PART-TIME
Portable System@ UPWORK
04-2019 - PRESENT
Providing administrative support to back office and
account support tasks.
REACH ME AT :
Mobile #: -
Skype: suzette.santos7
Email:-LinkedIn: https://www.linkedin.com/in/suzette-santos-
Address: Davao City, Philippines
ONLINE EXPERIENCE
1. Admin Assistant - Offers administrative support, E-mail (Inbox)
Management
2. Procurement - Purchase Order, Framework Order, Purchasing in
general
3. Task Compliance - qualifying delivery transactions if it's par with
the standard procedure
4. Leads Processor - qualifying leads and sending to the proper
channel
5. Back-end Technical Support - processing orders from one app to
another / scalability support
6. Customer Service – Chat, email, Back-end technical support
7. Simple Graphic Designs - Eps editing via Gravit / Photoshop
8. App integrations – integration of one app to a website
9. Process Writing/Documentation – Basic SOPs, HR, Sales, and
Admin Policies
10. Basic Video Editing
CORPORATE WORLD EXPERIENCE
1. FINANCIAL EXECUTIVE: Providing financial planning services to
clients
2. STORE SALES MANAGER: Handle store operations
3. SALES SERVICE EXECUTIVE: Responsible for the overall
achievement of the assigned territory sales objectives
TOOLS THAT I HAVE USED STILL USING:
DATA ENTRY / QUALIFIED LEADS
PROCESSOR PART-TIME
Jensen Brothers@ UPWORK
03-2019 - 05-2019
ADMIN ASSITANT / PART-TIME
PIGEON @ UPWORK
02-2019 - PRESENT
Providing administrative support mainly doing
Compliance Task and Email Handling
SCALABILITY TEAM SUPPORT
ERGEON @ UPWORK
02-2019 - 04-2019
Providing administrative support to back office and
account support tasks. Partly Technical / back
office support team that assists the gardening and
landscaping operations
REAL ESTATE LESSOR (owner)
SANTOS FAMILY BUSINESS
08-2010 - PRESENT
Manage real estate operations
ADMIN ASSISTANT
AZ e-Lite Pte Ltd member of AZTECH GROUP
10/-
Providing administrative support to ensure the
efficient operation of the office.
FINANCIAL EXECUTIVE
Philippine AXA Life Insurance
06/2005 - 05/2008
Providing financial planning services to clients.
STORE SALES MANAGER
Golden ABC, Inc.
06/2002 - 07/2005
Handle Store Sales Operations
MS Office Application / MS Office Suite (Windows)
Zendesk /ITGlue/Harvest/Asana/Rhipe
Google Apps/Google Hangout/Skype
PandaDocs/Go Daddy/Pipedrive
Slack / Canva / Dropbox / Front / Mailchimp
Basic Coordinator/Django/JIRA
Basic Evernote
Skype/Zoom
ACADEMIC HISTORY
Ateneo de Davao University School
Inclusive Dates: June 1997 - March 2001
Bachelor of Science in Business Administration Major in Marketing
and Management
SALES SERVICE EXECUTIVE
GX International, Inc.
09/2001 - 03/2002
Account Management
INTEREST
Technology, Massage, SPA, Cooking, Travel,
Swimming, Road trip, Trekking, Camping,
Photography, Movies, Video Games, KDrama,
Reading, Music, Coffee, Food
