Suzette Cimafranca

Knowledgeable individual with friendly disposition and desire to work hard. Known for having outstanding work ethic, highly organized, enthusiastic, self-motivated, fast learner and can easily adapt to a fast-paced environment. Condominio Royal Forest, Rua 5, Casa 531 CEP:- Londrina, Parana-- EXPERIENCE SKILLS SUZETTE A. CIMAFRANCA Ingram Micro Philippines, Taguig City — Sales Support Specialist FEBRUARY 2015 - MARCH 2020 ● Collaborated with international sales, manufacturing and shipping departments to process necessary documentation and manage related logistics. ● ● ● ● ● ● ● ● ● Processed customer orders, exchanges and returns and kept Administrative support Planning and coordination Inventory Management Team Management Microsoft O ce Customer Service Communications Process Improvement customers informed about progress. ● Processed high volume of orders in a fast-paced environment to o er above-and-beyond support for sales representatives’ diverse needs. Rotecc Movers Inc, Taguig City, Philippines — Administrative Assistant AWARDS INGRAM MICRO PHILIPPINES ● MAY 2014 - FEBRUARY 2015 of 2019 ● All around Administrative Assistant to the owner of the company. ● Managed scheduling for sta , monitoring resource allocation to provide optimal coverage and service. ● Verified operation of o ce equipment by completing preventive maintenance requirements and calling for repairs. ● Stellar Awardee: 1st quarter ● Five Star Awardee: 1st Quarter of 2017 ● Top Associate: February, March, May and June of 2016 Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current. ● Increased accuracy by verifying data while processing incoming and outgoing checks and wire transfers. EDUCATION UNIVERSITY OF MAKATI, Philippines — BACHELORS OF ARTS IN COMMUNICATION AND SERVICE MANAGEMENT GRADUATED 2014 LANGUAGES English, Filipino