Suzanne De Torres

I am currently working as a Business Development Manager for 4 years responsible for account development, assessing client needs and perform market research on product trends. I am also managing account relationships, contract negations, sales, pricing, billing, and logistics. Prior to this, I also worked as a Client Services Manager in a background screening company for 12 years. I served as the main point of communication with clients. I was responsible for maintaining the company's relationships with clients and address any issues or questions they have. I ensured that client needs are met in a way that improves customer satisfaction and increase profitability.