SUTOPA BOSE
Address: 15-16, Shree Sheetla Maa Vihar, Ph 3
Village - Katarpur, Jiyapota, Haridwar
Cell No: -
PROFILE SUMMARY
An effective communicator with exceptional interpersonal and organizational skills. A result oriented
Professional with more than 25 years of experience in the areas of Education Management and School
Leadership, Administration, Human Resource and Business Development. Strong ability to master a situation
quickly; highly knowledgeable in a wide variety of professional disciplines and an expert at organizing and
directing turnaround situations.
Extensive experience in general administrative activities, business development, personnel management, policy
implementation and facility management across assignments. Skilled in handling efficient administration,
resolution of employees’ grievances and counseling.
EDUCATION
Year of passing
Course
Institution
2018
PGD in Education Management &
Administration
P.G, Economics
B.A, English, Geography & Economics
S.S.C
H.S.C
IGNOU
-
Lucknow University
Isabella Thoburn College, Lucknow
Lalbagh Girls Inter College, Lucknow
Carmel Convent, Lucknow
WORK EXPERIENCE
November 2009 till October 2020
Organization: Grain Chamber Public School, Muzaffarnagar
Designation: Principal, Jr. School (Prep to VIII)
Job Profile: Education Management and School Leadership, Leading and Managing a team of around 80
employees.
School Leadership
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Redesigning the organization- this includes strengthening school cultures, modifying organizational
structures, and building collaborative processes.
Setting directions, which include identifying and articulating a vision, fostering acceptance of group
goals, and creating high performance expectations.
Developing people which involves offering intellectual stimulation and providing individualized support.
Sustaining a school culture conducive to student and staff learning
Managing the organization for a safe, efficient, and effective learning environment.
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Developing a collaborative leadership structure.
Creating and sustaining a competitive school (market accountability).
Empowering others to make significant decisions (decentralizing accountability).
Providing focused instructional leadership (professional accountability).
Developing and executing strategic plans (management accountability).
Leading change
Providing the moral center
Acting with integrity, fairness, and in an ethical manner.
Education Management
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Interpret, enforce and develop systems that are in agreement with CBSE policies.
Develop, maintain, evaluate, implement and enhance curricular and extracurricular programs that
follow NCF guidelines and reflect student achievement and growth.
Provide leadership for the planning, development and implementation of school’s curriculum.
Provide leadership in determining the appropriateness of incorporating recent developments/trends
into the school’s educational program.
Supervise and evaluate student performance.
Interact with parents for better expectation management.
HR & Administration
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Provide leadership in the recruitment of staff and execute a system of personnel selection and job
assignment.
Provide leadership for and share responsibility for the development and implementation of staff inservice programs – organizing for training programs for operational excellence.
Promote professional growth of teaching as well as administrative staff.
Promote cooperation and self-development – organizing training programs in soft skills.
Provide leadership in management of all administrative activities including accounts and vendor
management.
Content Development
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Creating training modules for soft skills and behavioural training for teachers.
Creating content for workshops for students.
Create new content , review and edit existing content.
Create worksheets for students for an enhanced learning experience.
December 2007- August 2009
Organization: Evolv Services Ltd. (A part of NIIT), NOIDA
Designation: Business Development Manager
Job Profile: Responsible for Business Growth – Reporting to the Branch Head – Delhi
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Identify new opportunities for business with existing skills of the organization.
Support Corporate Business Development effort by making quality business proposals
Explore new avenues for skill enhancement
Delivering presentations & pitches to prospective clients
Maintain client relationship
Ensure timely collection of payments
Ensure smooth delivery of training programs
Preparing MIS reports
October 2006- November 2007
Organization- Evolv Management Services Pvt. Ltd. (A part of NIIT), NOIDA
Designation: Training Coordinator
Job Profile: Managing all processes involved in coordinating training programs – Reporting to the Client
Relationship Managers.
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Extend all back end support for smooth delivery of training programs by coordination with the
stakeholders
Content development for all training modules.
Preparation of MIS reports
August 2005 to September 2006
Organization: Cyber Zone, Delhi
Designation: Partner
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Imparting Basic Computer training
Content Development
Research work for clients
Business Co-ordination – Channel Development, for an autonomous Govt. body
Data Processing
Photocopy and courier services.
February 2005- July 2005:
Organization: ING Vysya Life Insurance, Delhi
Designation: Branch Coordinator
Job Profile: Co-ordination work at the Branch level. Reporting to the Branch Manager, Agency Manager and
Area Manager
HR & Administration
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Responsible for implementation of all HR processes in co-ordination with HO at Bangalore.
Recruitment of Sales Managers
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Aligning & coordinating Induction programs
Ensuring proper documentation and timely payment of dues on Separation.
Ensuring timely payment of commission to insurance agents
Time Office and Leave administration.
Sales & Marketing
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Responsible for Licensing Process of Insurance Agents
Responsible for Lead Management and timely followup
Preparation of MIS reports of such data
Preparation of MIS on daily basis for agent recruitments & business done by the Sales Managers.
Preparation of various presentations as and when required
Administration
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Office administration
Maintenance of office premises
Travel management
Facilities management
Liaison with vendors
Bill verification and processing
Preparation of reports for the HO as and when required.
February 2002- February 2005
Organization: Sahara Airlines Ltd., Delhi
Designation: Sr. Officer – Administration
Job Profile: Handling all administration matters. Reporting to Head - Service Division and Sr. Manager - Legal
Administration
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Maintenance and upkeep of office premises
Maintenance and management of other office properties like company guest houses
Providing property solutions
Travel management – (Hotel bookings in particular)
Facilities management
Liaison with vendors
Preparation of various MIS reports as and when required by the management
Bill verification and processing
Legal
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Preparation of lease agreements
Maintenance of proper records for company lease provided to employees
November 1995- January 2002
Organization- Sahara Airlines Ltd., Delhi
Designation: Sr. Officer – HR – reporting to Manager – HR
Job Profile: Generic HR Functions
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Recruitment
Confirmation of employees
Leave administration
Time Office
Employees Benefits
Organizing and Conducting Employee Welfare Programs
Preparation of various MIS reports as and when required by the management
April 1995 to November 1995:
Organization: Sahara Airlines Ltd., Delhi
Designation: Officer – Front Office
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Managing all front office jobs
Guest relation
PERSONAL DETAILS
Father’s Name
Date of Birth
Permanent Address
Nationality
E-mail Address
Hobbies
Date:
Place:
: Late Prabhat Kumar Mitra
: 23rd September 1967
: 15-16, Shree Sheetla Maa Vihar – Ph 3, Village Katarpur, Jiyapota, Haridwar- 249404
: Indian
:-: Music, Gardening, Reading & Traveling
(Sutopa Bose)