Sussan Iwuoma

Sussan Kelechi Iwuoma No 05 Pa Levi Close Eligbolo Port Harcourt,Nigeria--| LinkedIn:https://www.linkedin.com/in/sussan-iwuoma-54b89524 | Skype ID: cid.612304d67ee47a7e SUMMARY ● I believe my skill and qualifications perfectly match the requirements of your company. I am confident that I will be able to fulfill your expectations and become a long-term asset to your company, providing job satisfaction and growth for the company. Hence my skills and potential will be effectively groomed and utilized. Skills: Team work, performance improvement, customer relations, problem solving strength, record management, project management skills, good communication and time management. EDUCATION November 2002 - December 2006 Federal University of Technology - Owerri Imo State Nigeria BTech -Project Management Technology- 2nd Class Upper Division WORK EXPERIENCE Project Coordinator | Gocaboo Technologies May 2024 - Till date Project: Implementation of Dynamics 365 CRM Sales Summary: Successfully coordinated the implementation of a new Customer Relationship Management (CRM) system (Dynamics 365 Sales) to enhance sales processes and improve customer data management for GoCaboo Technologies. Key Responsibilities: ● Managed project timelines, schedules, and resource allocation plans, ensuring all tasks remained on track. ● Facilitated communication between stakeholders, including sales teams, management, and IT personnel, keeping everyone informed of project progress. ● Compiled and maintained project documentation, including reports, meeting agendas, and user guides. ● Supported the Project Manager with data gathering, user story development, and test case creation. ● Monitored project progress, identifying potential risks and issues, and escalating them to the Project Manager for timely mitigation. ● Provided administrative support, managing project files and ensuring smooth project execution. Achievements: ● Played a pivotal role in the successful on-time implementation of Dynamics 365 Sales, leading to improved sales team efficiency and enhanced customer data management. ● We have demonstrated strong organizational and communication skills, ensuring seamless collaboration between diverse project stakeholders. Across The Mind Mental Health Nigeria Coordinator-Remote ● Getting approval from schools for a mental health workshop ● Pasting mental health messages in schools ● Preparing mental health messages ● coordinate with schools for talk shows November 2023 - July 2024 Jaycon Systems USA Project Coordinator-Remote ● Project planning and reporting ● Project allocation ● Organizing and scheduling meetings with stakeholders ● Preparing project templates and statement of work ● Updating weekly progress reports in ERPNext August 2023- Dec2023 Sales Assistant\Lead Generation Raysonstapler-Remotely ● ● ● ● March 2022-July2022 Generating leads for the company Data entry Follow ups on potential clients or customers Closing sales Appointment Setter Digital Marketing company-Socialads-Remotely April 2022- July 2022 ● Contacting potential clients via emails,calls and instagram DMs ● Booking them for meetings with the Team ● Follow ups ● Closing deals Virtual Assistant EverRestUSA- Remotely ● ● ● August 2022- August 2022 Emailing influencers for status of promotions and collaborations Follow up Data entry Personal Assistant Liquid Energy_Port Harcourt Nigeria ● Acting as a first point of contact for callers August 2020- October 2021 ● Dealing with Inbox management and phone calls by responding, passing on messages or highlighting them for the CEOs attention. Managing diaries and organizing meetings and appointments, often controlling access to the CEO. Travel bookings for both local and international arrangement ● ● ● Material Logistics Coordinator/Supply ChainSpecialist March 2008 - March 2020 ExxonMobil– Nigeria Exxon Mobil, Onne, Port Harcourt, Rivers Inventory Management: ● Process stock materials using (SAP/IPES Material Management) ● Co-coordinating with project team for various materials requirements and making material request in SAP ● Processing material issue form (MIF) preparatory to handover to end- user ● Ensure and verify all approved Material Issue Form (MIF) submitted by Project Team (PT) prior to issuance of materials in order to issue correct and exact quantities and to avoid incorrect or double issuance ● Ensure physical accounting of materials quarterly, to maintain accuracy in inventory Develops and implements overall inventory and material control strategy Segregation of Materials properly to issue without any delay during SHUT DOWN Taking record of materials sent to projects and their cargo manifest numbers ● Maintenance of a database of all Procurement & Logistics Statistics ● Prepare & Update a procurement report log of all material requisitions, receipt & issuance ● Updating of reconciliation sheet for all project materials (inventory) ● Materials Control& Expediting: ● Preparing Material Receiving Report (MRR), sorting materials certificate and issuing to various projects, arranging and custodian of all material Logistics files ● Coordinate and perform duties of warehouse activities such as receiving/inspection, sorting, stacking, storing, order filling, issuing and maintaining stockt records in warehouse and other stacking areas ● Track all POs awarded to Vendors and ensure timely deliveries ● Checking all materials received against Purchase Orders and Service Orders and issuing Good Receipt Notes Ensure that vendors meet all relevant documents required for delivery ● Providing current status and update of materials in transit and delivery in Project Management meetings weekly ● Expedite Suppliers documentation versus requisition with the assistance of Project management team ● Maintain and communicate look ahead inspection schedule Receive and check expediting and Inspection report as well as release notes and ensure their dispatch ● Ensure all vendors delivering materials meet up standard and adhere to safety instructions & gears ● Ensure vendors deliver according to specifications in the PO eg quantity & quality and ensure their certification ● Prepare documents for issuing Goods Receipts Numbers to Vendors using SAP ● Various Control Functions using Flowcharts and Graphs (Microsoft Visio and Excel respectively), such as Personnel Attendance and Meals ● Weekly Safety Analysis, based on Man-hours Expended/Accumulated for various Operational Areas using Microsoft Excel ● Collecting all the relevant documents attached to such material from manufacturer or vendor, example PO, way bill, packing/material list, Test Certificate, Mill Certificate, certificate of conformance/compliance, MSDS where necessary ● Generate Materials Receiving Report (MRR), None Conformance Report (NCR) and OS & D where necessary ● Ensuring that all materials are received, stored and issued in a safe and ● secure manner in line with company procedures ● Ability to track Project Materials in the field based on the name, size and the serial number ● As well as updating the same on excel spreadsheet for easy traceability and reference ● Involved in handling, storage, issuing, and transfer of materials for installation or fabrication ● Ensures good general housekeeping and dispose of waste materials using waste manifest by best practices and current regulations. ● Collaborated with team members to achieve target results. ● Monitored company inventory to keep stock levels and databases updated. ● Maintained excellent attendance record, consistently arriving to work on time. ● Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting. ● Worked within applicable standards, policies, and regulatory guidelines to promote a safe working environment. ● Worked with customers to understand their needs and provide excellent service. ● Conducted research, gathered information from multiple sources, and presented results. ● Participated in continuous improvement by generating suggestions, and engaging in problem-solving activities to support teamwork. ● Learned new skills and applied them to daily tasks to improve efficiency and productivity. ● Devoted special emphasis to punctuality and worked to maintain an outstanding attendance record. ● Developed team communications and information for meetings. ● Identified issues, analyzed information, and provided solutions to problems. ● Participated in team-building activities to enhance working relationships. . Sales Representative September 2005 - January 2006 Nigeria Engineering works Limited – Port Harcourt Nigeria ● Developed and delivered engaging sales presentations to convey product benefits. ● Met with existing customers and prospects to discuss business needs and recommend optimal solutions. ● Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages. ● ● Created strategies to develop and expand sales of services to existing customers which resulted in a significant increase in annual revenue. Set up a calendar with customer birthdays and other special events for a personal touch. VOLUNTEER ACTIVITIES OtinkpuJesus Adoration, Secretary Harvest committee September 2020 - Present My committee was able to raise thirty million naira for the ministry building for both 2020 and 2021 harvest and baazar.