Sushmita Gurung-
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Profile
Curious and analytical mind with 4 years of experience in photography, guest relations and sale management. Adventurous and courageous personality, always ready to learn and try something new.
Employment History
Fotoworks (Hong Kong) Limited –
Guest Service Officer (Hong Kong Disneyland) Dec,2021- Present
Handle guests enquire and complain. Liaise with internal and external parties to support department operations. Follow up with new staff on boarding process. Data input.
Fotoworks (Hong Kong) Limited –
Retail Guest Service Associate (Hong Kong Disneyland) Oct,2019- Dec,2021
Working together with co-worker to capture guest Memorable experience
The Hong Kong and Shanghai Banking Corporation Limited –
Part time Customer Service Ambassador April,2021-Dec,2021
Help the customer with basic bank service in Nepalese language.
Pictureworks (Hong Kong) Limited June,2018- Sept.2019
Retail Guest Service Associate (Hong Kong Disneyland)
Working together with co-worker to capture guest Memorable experience
Education
Technological and Higher Education Institute of Hong Kong Sept,2016-June,2020
Bachelor of Arts (Honours) in Public Relations and Management
With the slogan of ‘Work Ready’, the institute provide ample opportunities and resource to bring out the best I each of us.
YPICA Lee Lin Ming College Sept,2011-June,2016
Form 2- Form 6
Head Prefect Sept,2014-June,2015
Student Union- External Vice President Sept,2014-June,2015
Courses
Pearson Edexcel, General Certificates of Education (GCE)
Level B June,2016
Pearson Edexcel, General Certificates of Secondary Education (GCSE)
Level A* June,2015
Extra-Curricular activities
Love Idea, Love Hong Kong sept,2012- Apr,2014
Volunteering for 67 hours
Hong Kong Disneyland sept,2013- Dec,2013
Disney Friend for Change Scheme
Home Affair Department June,2016
Harmony Scholarship
Skills
Computer
Microsoft word
Microsoft PowerPoint
Microsoft Excel
Photography
Language
Fluent in English Spoken, written and listening
Fluent in Cantonese Spoken and listening, Proficient in written
Fluent in Nepali Spoken
Hobbies
Hiking
Reading
Learning
