Sushil Dolton Eric Ross

SUSHIL DOLTON ERIC ROSS Suitable Position  : - Date of Birth : 11/26/1966 ✉ :- Gender : Male  : 61/31 Sheila Villa, Redfields Road, Puliyakalum, Marital Status : Married Coimbatore, Tamil Nadu. Nationality : India Passport No. : T- SUMMARY To pursue a career in your reputed organization for any suitable job, where I can enhance my knowledge and excel in my job and contribute to its' growth and attainment of objectives. Reliable and punctual in any suitable position and able to handle fast-paced work environment. Proven willingness to take on any task to support the team and help the business succeed. Offer the best and strong helping team to acheive company goals with assurance with proven abilities. Good at troubleshooting any problems and building successful solutions. Excellent verbal and written communicator with strong background in cultivating positive relationships and exceeding goals. WORK EXPERIENCE July 2003 January 2023 Sr. Writer & Sr. Editor Business Transcription Rnd Softech Private Limited Coimbatore, Tamil Nadu *Transcribing live conference calls of Fortune 500 companies. *EditiSng call Transcripts for accuracy and mistakes. *Training Junior staffs to improve their English knowledge. *Training Junior staffs to improve their typing speed and accuracy. *Supervising Junior staffs for better productivity. January 2011 January 2013 Sr Writer & Editor Business Transcription Digital Nirvana KGISL Coimbatore, Tamil Nadu Transcribing live conference calls audio for Seeking Alpha. Editing call Transcripts to make it more acurate and mistakes free and readable. Training junior staffs to improve their English knowledge. Supervising junior staffs to improve their typing speed and increase productivity. January 1994 December 1996 Telephone Operator, Houskeeping, Maintenance Heritage Inn Hotel Coimbatore, Tamil Nadu Receiving incoming calls from guests staying at Hotel. Receiving incoming calls from guests for enquiry of room availability. Arranging wakeup calls for guests early mornings. Transferring calls to guests and internal departments. January 1997 October 1998 Housekeeping Supervisor The Residency Hotel Coimbatore, Tamil Nadu I worked as Housekeeping Supervisor looking after check in and check out details. Supervising cleaning of lobby and floors regularly during shift time. Supervising cleaning of departured rooms thoroughly. Supervising the amenities of departured guest rooms and replacing new ones. Keeping fruit baskets, cookies, choccolates, water bottles, and soda for new guests. Supervising changing of new bed sheets pillow covers for new guest arrivals. Preparing daily reports of check in and check outs till the shift timing is over. Handing over duties to shift supervisor for next shift. Updating shift supervisor and informing about duties to be done. January 1989 January 1990 Assistant Loading Unloading Supervisor DBC Shipping Company Coimbatore, Tamil Nadu Supervising the loading of oil extractions to be loaded in Hauls. Supervising labours who are loading the oil extractions in Haul. Supervising the labour to load oil extractions and level up to balance ship. Helping main supervisor to prepare daily reports. Show daily reports to Chief Officer who is incharge of loading the oil extractions and get signed by Chief Officer. January 2020 January 2021 Warehouse Supervisor Satelite Polypack Industries Coimbatore, Tamil Nadu Looking after the stocks and inform manager to order for more stocks if there is shortage. Look after the supply of packaging materials domestically and supply to other neighboring cities and places. Contacting existing customers to keep in touch and ask for any supplies required by them. Contact new customers to get some new orders from them. Maintain cleanliness of warehouse time to time. April 2022 - Customer Service Associate September 2022 Armfox Healthcare Private Limited Coimbatore, Tamil Nadu Attending incoming calls from customer asking for enquiries about new products. Answering their queries and resolving their issues. Maintain customer satisfaction and make customers happy by getting proper solution to their problems. If the issues are tough transfer the call to manager to solve the issue fast. SKILLS  Good Computer Communication Typing Skills Skills  LANGUAGE English  Tamil   Hindi Gujarati HOBBIES I'm Good At Playing Cricket For District Level Acheived Great Success. I'm Good At Playing Table Tennis I Was Runnersup At District Level. I'm Good At Playing Badminton I Was Runnersup At District Level Acheived Great Sucess Watching Movies And Listening To Good Music. REFEREES Available on Request 