Susan TaBois

SUSAN TABOIS Maryville, TN. 37804 - SUMMARY A motivated administrative professional seeking a position in a challenging environment. Over 5 years experience successfully providing administrative and secretarial support to the operational department. Proficient in a range of computer applications PROFESSIONAL SKILLS ⦿ Record Keeping⦿ Data Entry⦿ Attention To Detail ⦿ Excellent Written and Verbal Skills⦿ Customer Relations⦿ Basic Bookkeeping EDUCATION AND PROFESSIONAL CERTIFICATIONS Roane State Community College Excel 2016 Certifications, Level I. II, III Word 2016 Certifications, Level I. II. III South County Vocational Bookkeeping and Accounting I Certification Phoenix University Business Administration, Credit hours Completed WORK HISTORY Administrative Eligibility Assistant Department of Human Services, Blount County, TN2019 Reviewed, prescreened and processed applications for assistance. Created and maintained worker schedules. Administrative duties included scanning, copying, client contact and weekly reports. Chargeback Specialist US Bank, Knoxville, TN - Accurately reviewed and determined 25-50cases per hour. Obtained proper authorization and reason codes. Prepared and sent responses to merchants and issuers. Protected sensitive and confidential information. Administrative duties included attention to detail and accurate data entry. Operation Specialist Palm Beach, FL - Provided business operations for personalized, professionals cleaning and organizational services. Built and maintained business relationships Created schedules for clients and personnel. Managed business inventory, finances, record keeping, accounts payable and accounts receivable. Established new clientele annually through positive reviews and personal referrals. Letter Carrier U.S.P.S, Greenacres , FL- Sorted and delivered all mail to specific addresses for up to 800 plus locations in various communities; including parcels, express deliveries, and accountable mail,. Received Safe Driver Awards for 5 years. ADDITIONAL WORK SKILLS Assistant Office Manager, Premier Food Service Equipment Prepared quotes and proposals for prospective clients. Assisted purchasing and accounting departments, including tracking deliveries and inventory . Record keeping, data entry and secretarial duties. Bookkeeper/Office Manager, Palm Beach Air, Inc. Provided bookkeeping duties including accounts payable, accounts receivable, payroll and monthly bank reconciliations. Issued purchase orders, scheduled services, installations and dispatched calls. Prepared quotes and proposals for equipment and services. Recovered past due accounts for many delinquencies. Office Manager, PGA National Provided full-charge secretarial needs for construction office; including proposals, permitting, purchase orders, scheduling, invoicing, payroll, record keeping and cost calculations.