Susan I. Soto
Blk 54 Lot 22 Area B City of San Jose Del Monte Bulacan-
Skype ID -
Work Experience:
Transcom
Filinvest Bldg. 167 epifanio Delos Santos Ave,
Brgy. Wack Wack Greenhills East Mandaluyong City
June 10, 2013 February 29, 2016
Position: Customer Service Representative
Teleperformance Philippines
2f New Annex SM Farirview, Quirino Highway Cor Regalado
Ave. Quezon City, Philippines
November 8,2010 – April 24, 2013
Position: Customer Service Representative / Technical Support
Kbei Business Enterprise
Unit 305 Summit One Office Tower 530 Shaw Boulevard
Mandaluyong City
October 18, 2009 – May 15,2010
Position: Telemarketer
Affiliated Computer Services Inc.
7th flr One-Ecom Center Harbor Drive
Cor Sunset Ave. Mall of Asia Complex,
Pasay City 1300
April 23, 2007 – October 31,2008
Position: Travel Representative
ICT Group Marketing Services, inc.
19thflr. R.C.B.C Tower 2
Makati City
June 8, 2005 - Oct.5, 2006
Position: Customer Service Representative / Technical Support
To meet the client’s expectations, with the aim of enhancing customer satisfaction.
Seminars/ Training Attended:
Master of Science In Information Technology Society
Polytechnic University of the Philippines
Graduate School, Sta. Mesa, Manila
February 22, 2003
ICT: Reinventing Tradition
Networking Ideas, Empowering minds, Improving Lives
Seminar Series Part II
Wireless Technology
Network Technology
STI College
Sta. Maria Branch
8th National Information Technology Convention
February 2003
The Evolving World of Information
Communications Technology
October, 2000 SVI Connect-Oral Speech and technical training, customer service
March, 2000 Sto. Rosario College-Career Vision
March, 2003 Sto Rosario College
Educational Background :
Tertiary:Sto Rosario Sapang Palay College
Bachelor of Science in Computer Science
March 20,2003
On the Job Training:
SVI Connect
Human Resource Department
5th floor Orient Square Bldg.
March 20, 1998
High School:Sto Rosario Sapang Palay College
March 20, 1998
Elementary: Assumption Sapang Palay College
March 25, 1994
Personal Details:
Birth date: December 4, 1980
Birth place: Olongapo City
Age:34
Sex:Female
Civil Status: Single
Father: Victor Soto Jr.
Occupation: Retired U.S Navy
Mother: Jesusan Icang
Occupation: Plane Housewife
Character References:
Mr. Jovie Bustria
Team Leader
Teleperformance Phils
Mrs. Elvira Zuniga
Call Center Agent
Affiliated Computer Services
Mrs. Jasmine Tible
Swing Staging LLC
Homebase
I hereby certify that the above information is true and correct to the best of my knowledge.
Susan I. Soto
Applicant
