Susan Robledo

Susan Robledo Cali, Colombia - |-| Linkedin: https://www.linkedin.com/in/susanrobledo/ PROFESSIONAL SUMMARY Industrial Engineer with a Master’s degree in Innovation Management and over 8 years of experience in data analytics, process optimization, and technological innovation. Expert in leading end-to-end BI implementations, managing ETL processes, and developing dashboards using Power BI to facilitate data-driven decision-making. Skilled in bridging technical expertise and business needs, driving strategic growth, and optimizing financial and operational efficiency. OVERVIEW OF KEY CONTIBUTION Business Intelligence Tools: Advanced proficiency in Power BI (DAX, Power Query), Power Apps, and Power Automate. Data Analytics & Modeling: Expertise in data integration, cleansing, and modeling for actionable insights. Technical Governance: Design and governance of Power BI Service functionalities, including workspaces, RLS, and recurring refreshes. Project Management: Proven ability to manage competing priorities, develop testing plans, and ensure seamless report delivery. Training & Mentoring: Experience designing training programs and mentoring professionals in BI tools. PROFESIONAL EXPERIENCE INNOVATION LEAD | GRUPO NORMANDIA | PRESENT • Spearheaded the development and execution of innovation initiatives through inside and outside innovation ecosystem, increasing productivity. • Led a team of management, directors and partners to create project and process for increasing value to industry. • Collaborated with stakeholders to identify market trends and translate them into actionable strategies. • Led cross-functional teams to implement data-driven processes, aligning initiatives with business goals. • Developed dashboards to track performance, enabling agile decision-making. PROFESSIONAL IN INDUSTRIAL COSTS AND PROCESS | GROUP NORMANDIA | 2017 • Oversaw the end-to-end product development lifecycle, from ideation to launch. Software CONTRATA decreased 30% time of execution. • Conducted user research and prototyping to validate product concepts. • Developed dashboard for controlling process and agility to make decision. POWER BI MENTOR | PRESENT | MES DE OCCIDENTE • Developed and delivered Power BI training for technology and production companies, focusing on data modeling and visualization best practices. EDUCATION | CERTIFICATE Data Science R: Basic | Harvard Online | 2024 Introduction to Data Science and Its Applications | IBM | 2024 Magister innovation management| ICESI | 2021 Launch into Innovation with Design Thinking | Pontificia Universidad Javeriana | 2019 Industrial Engineering | Pontificia Universidad Javeriana | 2016 Software: Power BI, Power APPS, Power Automate, R, Language Dax