CURRICULUM VITAE
PERSONAL DETAILS
Name
:
Susan Nyambura Nderi
Date of Birth :
19/05/1990
Nationality
:
Kenyan
Telephone
:
- /-
Address
:
P.O Box-, Nairobi
Marital Status :
Single
Gender
:
Female
Religion
Email
:
Christian
-
CAREER OBJECTIVE
•
To utilize my skills in responsible manner and achieve the best at any given goal to enhance
the productivity of the organization.
•
I am a consistent, hardworking, highly motivated person and I enjoy working with the
public.
•
I feel that I am a friendly outgoing, dependable and crucial to demonstrate the importance of
my duties and expectations.
•
I am looking forward to improve my skills and position in the workforce, expand my
knowledge, skills and establish long term employment in a friendly environment.
WORKING EXPERIENCE
JANUARY 2018 - SEPTEMBER 2023 : NDESNY GENERAL SUPPLIES LTD
Position :Administrative Assistant/Manager
Duties
• Organize and schedule appointments
• Plan meetings and take detailed minutes
• Write and distribute email, memos, letters, and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Update and maintain office policies and procedures
• Order office supplies and research new deals and suppliers
• Maintain contact lists
• Book travel arrangements
• Submit and reconcile expense reports
• Provide general support to visitors
• Act as the point of contact for internal and external clients
• Liaise with executive and senior administrative assistants to handle requests and queries from senior
managers
MAY 2014-DEC 2016
:
Position
JAYWILL ENTERPRISES
Sales Representative
Duties
•
To order goods for customers and ensure they are delivered on time.
•
Ensuring customers satisfaction.
•
Listen to customers complaints and forward their grievances to the management.
•
Ensuring cleanliness in the entire office.
EDUCATION
SEPTEMBER-OCTOBER 2023 :St John Ambulance Kenya
Basic Care and First Aid Course
JUNE 2014-DEC 2016
:
NAIROBI AVIATION COLLEGE
Certificate in Business Management
JAN-MAY 2012
:
GOETHE INSTITUTE
Certificate in German Language
JAN -APRIL 2009
:
KIGANJO YOUTH POLYTECHNIC
Certificate in Computer Packages
JAN 2005-NOV 2008
:
KIAMWANGI HIGH SCHOOL
Kenya Certificate of Secondary Education
JAN 1996-NOV 2004
:
KAHUGUINI PRIMARY SCHOOL
Kenya Certificate of Primary Education
ACHIEVEMENTS
Provided comprehensive training to newly hired staff members.
Demonstrated excellent customer service skills by assisting the marketing department in
internet Marketing and promotional activities which resulted to increased sales.
Achieved an appreciation letter for publishing accurate reports and being punctual.
Provided exceptional support to managers and co-workers, increasing the overall efficiency.
SKILLS
Call handling
Customer service
Time Management
Problem solving
Information Technology such as Excel and Word
REFEREES
Mr. Moses Matayo
Head of Business Department - Nairobi Aviation College
Tel:-
Mr. Isaac M Mwangi
Manager – Ndesny General Supplies Ltd
Tel:--
