Susan Melissa Tongola

I am a dedicated, self-motivated and organized professional with a wide experience in administrative functions and customer service that have contributed to smooth, efficient and productive operations. I thrive in building and maintaining relationships with new, prospective and existing customers.

I am committed to quality customer service because its important for me to make a client feel welcomed and comfortable while interacting with the service or product they are being offered and address any of their questions or concerns.

I am naturally an organized person. I put systems in place to enable me work seamlessly even under pressure. I give attention to details as excellence is my end goal. I am comfortable with juggling multiple projects simultaneously and good with time management.

I have worked in multicultural companies which have exposed me to embrace different cultural backgrounds by working harmoniously as a team.

I take pride in being committed, passionate, self-driven, detailed oriented, organized and works with enthusiasm and diligence with an understanding that the ultimate goal is to enhance client satisfaction, retention, company growth and my

personal development and growth as well.