Susan Leera Barikpe

SUSAN LEERA BARIKPE CONTACT INFORMATION Email:-Phone: - LinkedIn: Barikpe Susan Leera Facebook: Barikpe Susan Leera OBJECTIVES To provide exceptional administrative support to clients, while fostering long term relationships with clients . SUMMARY Dedicated virtual assistant with experience in customer care, digital marketing and administrative support. SKILLS (Technical) •Google Suite (Forms, Gmail, Meet) • Microsoft Office (Word, PowerPoint) • Zoom • Email management (Gmail, Outlook) • Data entry and organization • Project management tools (Trello, Asana). CRM Software (ERPNEXT) SKILLS (Soft) •Communication • Time management • Self-motivation • Attention to detail • Problem-solving • Adaptability • Growth mindset • Empathy •Organizational skills SKILLS (V.A) •Data entry and organization • Social media management • Content creation • Digital marketing • Customer service • Phone and chat support • Document preparation and editing EXPERIENCE Social Media Manager Digital Expedition Travels (Remote) - 2025 - Created content calendar across all platforms - Managed customers across all platforms - Track analytics and optimized key performance growth - Ensure Digital Marketing Specialist, Freespace Development Limited - 2024 - Ensure brand consistency across digital channels - Created and managed content - Developed and implemented digital marketing strategies to achieve business goals Customer Care Representative (Kampgig Store) - 2021 - Handled social media accounts - Resolved emerging problems - Increased sales through marketing efforts Project Coordinator (Isped Nigeria Organization) - 2022 - Drafted projects and emails - Managed beauty pageant extension - Resolved complaints and conflicts Quality Control Officer(Toju Global Resources) (IT) - 2018 - Assisted in supervising output - Organized weekly target charts - Tracked employee productivity EDUCATION Kenule Beeson Saro Wiwa Polytechnic, Nigeria HND Biochemistry -) OND Science Laboratory Technology -) Rich Model Group of School, Nigeria WASSCE (2016) Dayspring Educational Center, Nigeria FSLC (2010) Certifications ALX Virtual Assistant Programme Alison customer service Executive Virtual Assistant Programme Coursera (Digital marketing strategies) Maximizing Customer Engagement for business growth Diploma in customer service Digital Advertising and marketing 101