Susan Jean Jabagat

Susan Jean Jabagat Has solid experience in SALES, BUSINESS DEVELOPMENT, ACCOUNT MANAGEMENT, PEOPLE MANAGEMENT, CUSTOMER SERVICE and Business Development Lapu-Lapu City 6000-- Dedicated and results-oriented Sales Expert with over 12 years of experience in managing client relationships and exceeding sales targets across undustries. Proven track record of cultivating strong client relationships, identifying growth opportunities, and delivering innovative solutions that drive client satisfaction and retention. Skilled in strategic account planning, negotiation, and project management, with a strong ability to collaborate effectively across teams to deliver exceptional client service. Seeking to leverage expertise in Sales to contribute to the continued success and growth of a dynamic organization. Willing to relocate: Anywhere Personal Details Citizenship: Filipino Work Experience Account Manager Norde International Distributors-Manila August 2023 to April 2024 Client Relationship Management: • Serve as the primary point of contact for key client accounts. • Build and maintain strong, long-lasting client relationships. • Develop a deep understanding of client needs and objectives. • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. • Proactively assess, clarify, and validate client needs on an ongoing basis. Account Planning and Strategy: • Develop account plans that outline strategic objectives and action plans to achieve growth targets. • Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment. • Collaborate with sales teams to identify and grow opportunities within territory Project Management and Delivery: • Coordinate with internal teams (including Sales, Operations, and Product Development) to ensure timely and successful delivery of our solutions according to client needs. • Assist with high severity requests or issue escalations as needed. Reporting and Forecasting: • Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts).Prepare reports on account status. Area Sales Manager Gandang Kalikasan, Inc. (Human Nature)-Visayas & Mindanao Region August 2022 to February 2023 Responsible for managing an assigned portfolio of branches within the specific area of Visayas, with the objective of achieving Field Plan targets (such as : branch sales, active dealers, new recruits) and increasing overall effectiveness of the branch operator partners and their sales personnel through continuous improvement of direct selling indicators. Draw up and implement a strategic business plan which indicates field targets, strategies, programs and action plans, access initiatives and a competitive scan to anticipate and address business needs such as target attainment, growth count and activity retention. Build and foster good relationships with branch operator partners and their sales personnel to enable them in growing their business. Acts as a point person in implementation of corporate marketing programs and initiatives in the given area of assignment. Evaluates actual field performances and analyzes business condition in the given assignment. Completes a monthly checklist of the branch deliverables assigned. Conducts and trains different modules of presentation to ensure development of the branches assigned. Senior District Sales Manager Home Credit Consumer Finance Philippines-Negros Occidental & Negros Oriental December 2020 to July 2022 • Managing, directing and motivating existing sales team to drive achievement of sales target. • DSM Performance Management • Strategizing sound DSM Split • POS Conversion and SA Allocation Plan Approval • Effective and Efficient of communication on operational updates, projects and procedures. • Develop efficient and creative sales and marketing strategies for the assigned territory. • Target allocation proposal for the assigned team. • Business Development on the assigned area. • Lateral and upward coordination and communication of issues and concerns. Area Sales Manager- Visayas Sophie Paris Philippines-Visayas Region June 2018 to September 2020 Area Sales Manager - Visayas Sophie Paris Philippines June 2018 – September 25, 2020 Ø Over all owner of Area KPIs and distributor best performance goals Ø Implementation of National Sales Programs – drives all the weekly and other regular activities to meet/ exceed expectations Ø Mobilizing the Distributor Team – inspires and energize Distributor owner, staff & associates to support the roll out of National, Regional and Area programs and other activities Ø Implementation of Marketing, Sales Incentive and Recognition Programs Ø Flawless execution of Distributor operation – ensure compliance with policies related to credit management, inventory management, information technology and other company policies. Ø Sales engagement and management of assigned partner stores Ø Monitor the performance of assigned store Ø Ensure program goals and targets are continually meet Ø Manage distributor accounts and monitor their purchases and incentives Ø Saturation of area coverage and standing versus competition Business Development Supervisor Personal Collection Direct Selling, Inc-Negros Occidental & Negros Oriental March 2015 to June 2018 Purpose of the position: ➢ Facilitates and implements training programs for dealers ➢ Evaluates effectiveness of training programs ➢ Oversees development of dealers at the branch Revenue Generation: ➢ Monitors performance of new recruits ➢ Checks and Analyzes repeat PO performance of dealers Dealer Recruitment and Selection: ➢ Strategizes in-house promos and branch activities to increase number of recruits ➢ Conducts field work opportunity meetings/House to house Training and Development: ➢ Promotes all training programs to all dealers through branch postings, meetings, assemblies, and other gatherings ➢ Recommends promotional strategies and activities needed for dealers to increased branch revenues ➢ Recognizes active participation of dealers in training programs ➢ Conducts training programs that focus on dealer development ➢ Prepares all logistics and materials needed for all branch activities Free Lance online tutor Online Teaching Academy December 2014 to February 2015 Answer student questions related to the course content ➢ Resolve technical or connectivity issues ➢ Reply to student messages ➢ Grade student assignments and tests ➢ Assess student progress Accounting Staff/Payroll Master Lopues Travel, Inc, Bacolod City-Bacolod January 2014 to November 2014 Prepares consolidated internal and external financial statements by gathering and analyzing information from the general ledger systems. ➢ Maintains and balances an automated consolidation system by inputting data. ➢ Audit daily sales report submitted by the cashier. ➢ Prepares monthly report to Philippine Airlines. ➢ Prepares payroll ➢ Accomplishes accounting and organization mission by completing related results as needed. Entrepreneur Online Business-Bacolod October 2013 to December 2013 Selling dress & shoes via social medias Customer Service Representative Panasiatic Solution, Inc-Bacolod July 2012 to September 2013 Listen to customer's questions and concerns, and provide answers or responses ➢ Provide information about product or services ➢ Take orders, calculate charges and process billing or payments ➢ Review or make changes to customer account ➢ Handle returns or complaints ➢ Record details of customer contacts and actions taken ➢ Review and select standard responses for answers or solutions Education Bachelor's in Accounting Technology Binalbagan Catholic College - Negros Occidental June 2009 to April 2013 Senior High School in Elementary Education Himamaylan National High School - Himamaylan June 2005 to April 2009 Elementary/ Primary school Cong. Eliseo P. Limsiaco Sr. Memorial School - Himamaylan June 1999 to April 2005 Skills • Team Player • Ability to motivate team members to achieve potential and manage people to meet objectives. Time management • Capability to work alone and meet agreed deadline. • Ability to balance workloads efficiently Communication • Communicates with internal and external clients at all levels via actively listening and probing questions. • Able to speak/talk in front of a large group Presentation Skills • Excellent Presentation Skills Training management • Ability to do effective training materials and visuals Computer Literate • Excellent in MS Word, MS Power Point and MS Excel Flexible • Able to work in a constantly changing working environment • Devote time necessary to complete deadlines • Ability to multi-task • Can work under pressure • Driving Skill