I am a proficient customer service manager with 8 years of experience
prioritizing customer satisfaction and maximizing a positive customer
experience through exceptional customer service with administrative
expertise in managing customer-centric and workplace operations. I am
proficient at facilitating all aspects of internal and external
communications. More so, I have worked to support day-to-day
administrative and operational functions by working collaboratively
with executives and team leaders.
My background lies in successfully maintaining superior customer
relationships and providing outstanding service and support to meet
and surpass expectations and requirements. Throughout my career, I
have managed customer communications and initiatives to realize
improved customer service, satisfaction, and retention. Additionally,
my established success in effectively interacting with and leading
teams positions me to make a significant contribution in this role. I
have also developed the ability to anticipate roadblocks and create
effective alternative plans. My greatest value to any organization is
my work ethic and ability to work independently and spontaneously.