SUSAN EHIS-AKOLOR
Agile Product Manager | Lagos, Nigeria
Portfolio| LinkedIn Profile | (- |-
PROFESSIONAL SUMMARY
I am an Agile Product Manager with 3+ years scaling tech solutions across high-growth markets (Nigeria &
global), specializing in turning user pain points into revenue driving products. Delivered impactful tech solutions
across high-growth industries like EdTech, mobility, and business tools. From improving user retention by 30%
in EdTech to accelerating driver workflows by 40% in mobility to slashing onboarding time by 25%, I blend
strategy, research, and execution (Agile, SQL, Figma) to build products that drive growth
EXPERIENCE
Product Manager
Aduad Consulting (Ed-Tech)| Remote|September 2024 - Present
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Drove 30% increase in user retention by launching the Aduad Website and Learning Management System
(LMS) with tiered pricing plans and automated onboarding, reducing manual support tickets by 50%
Accelerated sprint delivery by 20% by refining backlog prioritization (Moscow framework) and resolving
engineering dependencies.
Shipped 5+ LMS features in Q1 2025 increasing paid conversions by 15% through iterative user testing.
Defined and prioritized the product backlog with engineering, ensuring the beta product was efficient,
scalable, performant, and reliable, while continuously adapting to user feedback and market needs.
Managed QA and beta testing, ensuring smooth functionality of the pre-released version and improving
application performance by 100% through iterative bug fixes and optimization efforts.
Optimized Go-To-Market strategies and onboarding flows, leveraging Google Analytics and SQL for
performance tracking
Project Supervisor
TCU Live| Remote| April 2025 - Present
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Delivered internal coordination platform 2 weeks ahead of schedule, reducing team blockers by 30%.
Conducted weekly progress reviews and stakeholder briefings to ensure transparency and accountability.
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Defined project scope, timelines, and deliverables while ensuring alignment with organizational
goals.
Supervised a 10+ member cross-functional team (Including PMs) in planning and executing internal
platform development for project coordination.
Junior Product Manager
Qwest Tribe limited| Oct 2023 -July 2024
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Facilitated project planning, sprint execution, and stakeholder
communications ●
Assisted client onboarding, design reviews, and backlog
refinement
PROJECTS
Product Manager
EcoRide | June 2023 - Dec 2023
EV ride-hailing and delivery app
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Launched MVP within 3 months, by prioritizing 8 features and 30+ user stories.
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Co-developed product vision and roadmap for dual-mode platform (riders + drivers), achieving MVP
launch in 3 months
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Spearheaded priority framework that balanced 70% ride-hailing features vs. 30% delivery features based
on market demand
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Reduced driver trip acceptance time by 40% (45s - 27s) via Figma prototyping and 15+ usability tests.
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Conducted 10+ Qualitative user interviews and 40+ Quantitative user Interviews to identify pain points in
delivery scheduling, leading to 2 UX adjustments
Tools Used: Trello (Sprint planning and backlog grooming), Google Analytics, Figma (wireframe reviews and UX
testing), Figjam (Userflow diagrams),
SKILLS
Product: Agile/Scrum, Roadmapping (MoSCoW), UX Research, A/B Testing, SQL, OKRs.
Tools: Figma, Mixpanel, Trello, Jira, Miro, Google suite, Microsoft suite, Loveable.
EDUCATION
Bachelor of Technology (B.tech), Computer Science (Information Technology major)
Federal University of Technology Akure, Ondo state, Nigeria | 2023
Product Design Program
Inegben Academy | 2025
CERTIFICATION
Become a Product Manager : Udemy (2025)
Scrum Master Training : LearnQuest (2024)
Product Management Certification : Product Hub Africa (2024)
Introduction to Software Products Management : Coursera (2023)
Foundation of Project Management Certification : Coursera (2022).
