Suruchi Pradeep Dhyani

Suruchi Pradeep Dhyani -- Learning Experience Leader | 14+ Years in L&D SUMMARY A highly skilled Learning & Development professional with over 14 years of expertise in training coordination, sales coordination, operations management, people management, vendor management, and project management. Proven ability to manage end-to-end training programs for clients like Wipro, DXC, Fujitsu, HCL, AON, Capgemini, and Ericsson. Experienced in leading a team of 20+ professionals across India. Adept at assessing training needs, designing customized curricula, and implementing comprehensive learning strategies. CORE COMPETENCIES Training Management Learning Strategy Content Development Training Coordination Learning Management Training Needs Analysis eLearning Development LMS (Moodle, custom platforms) Stakeholder Management Project Management Learning Impact Evaluation Budget Analysis Vendor Management Project Management Organizational Development TOOLS & TECHNOLOGIES MS Office Suite Learning Management Systems (LMS) Moodle Zoom Google Meet Microsoft Teams Microsoft PowerPoint Canva SurveyMonkey Google Sheets PROFESSIONAL EXPERIENCE Training Operations Manager – L&D TeamLease EdTech Ltd. | Jul 2021 – Present • Managed end-to-end training delivery across India. • Coordinated high-end training programs and maintained client relationships. • Negotiated trainer costs and processed invoices. • Managed training logistics and vendor coordination across PAN India. • Oversaw vendor management, infrastructure, and lab setups • Ensured seamless training execution and monitored trainer/participant satisfaction Sr. Executive – Training & Development Amity University, Noida | Jul 2018 – Jun 2021 • Coordinated with corporate clients and marketing team for business development. • Managed proposals, enrollment processes, and business reports. • Designed centralized training operations across regions. Training Consultant – L&D Projects Xebia IT Architects India Pvt. Ltd. | Apr 2015 – Jul 2018 • Managed technical training programs for Fortune 500 clients based on custom training needs. • Facilitate feedback loops for training improvement and learner satisfaction. • Created training calendars and marketing strategies. • Managed open batches, vendors, and feedback systems. Team Leader - Interactive Learning Solutions HCL Learning, Noida | Sep 2010 – Apr 2015 EDUCATION Bachelor's Degree – Guru Nanak Dev University • Managed digital learning solutions (DigiSchool) across multiple locations. • Trained coordinators on e-learning implementation and customer engagement. • Led team of Coordinators and Service Executives.