Suresh Ram

 About Myself S. Suresh Ram Can Provide Managerial consultancy in Supplier and process Quality Assurance/ Quality Systems/Process improvement and Training - with Growth oriented organizations. PROFESSIONAL SYNOPSIS A dynamic professional with over 35 years of rich experience in Plant Operations, Quality Assurance, Process Improvements. Associated with Sharda Motor Industries limited-Relan Group, Sanand and retired as HOD_QA and MR Functional expertise in managing quality & customer’s requirement with key focus on bottom line profitability by ensuring optimal utilization of resources. Deft in ensuring compliance to ISO 9001:2015 & IATF -16949:2016 quality standards, MACE of Maruti and MSES of M&M & Kaizen techniques for improving the plant operations along with actions for cost savings. Adept in managing support related activities involving in-process inspection, team building, training & development and co-ordination with internal processes. An effective communicator with excellent relationship management skills and strong analytical, problem solving & organizational abilities. Possess a flexible & detail oriented attitude. ORGANISATIONAL EXPERIENCE TenureCompany NameDesignation Apr 10 - July 19 Sharda Motor Industries limited HOD- QA & MR for TS16949 Aug 09 - Apr 10JBMAS Maraimalai nagarManager QA, MR for QMS and EMS Jan 09 – Aug 09 Badve auto comps Pvt ltdManager, QA-(Exports) May’08-Oct 08 Tempel Precision Metal Products India Pvt. Ltd. Manager (QA) Jun’04 – May’08Savera precision Engg Pvt Ltd, Ranjangaon, PuneManager (QA) & Management Representative GKW Limited, Metal Pressings Division, PuneManagement Representative / Production In-charge Mfg., (Transfer) Oct ‘80 – Jun’04GKW Limited, Bhandup, Mumbai Department Head Auto Roll feed Mfg. (Transfer) Guest Keen Williams Ltd., BangaloreJr. Work Study Engineer Jun’80 – Oct’80NTTF, Bangalore, Karnataka,Machine Operator Trainee CORE COMPETENCIES 1. CUSTOMER QUALITY & Management Representative for Quality Management Systems: 1. Interact with all the key customers on a periodic basis to understand their requirements / complaints for improving the overall quality image of the organisation. 2. Monitor all the open quality issues for each customer and ensure timely actions on the same. 3. Record and maintain the list of customer complaints and ensure timely initial and final responses in the specified formats. 4. Track and monitor the customer returns if any; Plan for reduction of the same over a period of time. 5. Coordinate with the customers during the customer audits and ensure all the actions pertaining to the audit findings are satisfactorily implemented in the shop floor. 6. Responsible for all Internal & external Audits related to quality management systems 2. SUPPLIER’S QUALITY, PROCESS QUALITY & SUPPORT FUNCTION: 1. To ensure adequate support to the Production team by way of Set-up approvals and periodic checks in the shop 2. To highlight the major product discrepancies to the Production Head on a daily basis and initiate corrective actions. 3. To coordinate the sequential inspection activity. 4. To carry out improvement studies and give feedback to concerned departments for making necessary improvements. 5. To interact with the Production engineers / operators on a daily basis to analyze the root causes for the major rejections and help in problem solving. 6. Supplier Development, approval, audits, Monitoring of performance, 3. QUALITY IMPROVEMENT PROJECTS: 1. To identify the areas and collection of data for quality improvement on a continuous basis. 2. To facilitate and involve all the cross functional team members 3. To verify and validate and sustain the effectiveness of the countermeasures and horizontal deployment 4. QUALITY AUDITS & LOGISTICS QUALITY: 1. Plan and implement process , product and dock audits and ensure timely feedback is given to concerned departments. 5. NEW PRODUCT DEVELOPMENT SUPPORT: 1.To participate in NPD activities as CFT member and ensure the progress of the quality related activities as per APQP plan. 2. To participate and furnish the process nonconformance data to the team during the preparation of Process FMEA. 3. To ensure preventive actions are in place when new product is developed, considering the experiences with similar Part. 4. To monitor and provide feedback on the quality of the new parts during the prototype / PPAP run with all relevant inspection data and capability reports to concerned. 7. CONTINUAL IMPROVEMENT and TRAINING: 1. To initiate continual improvement activities in all areas. 2. To inculcate the spirit of Kaizens and benefits on a daily basis at grass root level of production shop. 3. To work on reducing variability during processes w.r.t specific Parameters and to constantly improve the capability. 4. To identify potential areas for making Poka yoke methods in the processes to prevent defects. 5. To ensure that all quality/Process personnel are trained in improving the measurement skills and increase their understanding of the manufacturing processes. 6. To train In-process and Quality personnel the usage of tools such as 5S, 7 QC tools, Trouble shooting, Problem solving techniques, IATF- 16949 related documentations, RoHS requirements etc. I was a corporate trainer at Sharda motor, with involvement in all the plants PAN INDIA 8. DATABASE MANAGEMENT & REPORTING: 1. To ensure proper digital collection and recording of data during every processing stage. 2. To prepare reports / graphs for the rejection data for the various Products for display, on a daily basis. 3. To evolve a better database management system to simplify the data inputting activity and to generate various types of reports as required for problem solving / monitoring. 4. To record and highlight the discrepancies in the process and ensure proper corrective actions are in place 5. To prepare and monitor the Supplier’s quality and update them of the status of their performance each quarter. NOTEWORTHY MILESTONES Received more than 60 “Suggestion Awards” for increasing the productivity & machine utilization leading to reduction of manufacturing cost. Successfully introduced & implemented SOP for press shop as required by ISO standards & 5S System at Savera Significantly engaged in the preparation of all documents as required for ISO 9001 certification without any help from any external agencies for the same within a record time. Have been meeting quality requirements of the company and have complete ownership to plan, implement, monitor and control quality and QMS at all levels- Receiving Inspection, Stage Inspection, Testing and Final Product Quality resulting in Best Supplier Award by our customer continuously for four years; Preparing Quality Plans and Work Instructions and their implementation from the start; Evolved a Supplier Evaluation system and their up-gradation resulting in customer satisfaction; Customer Complaints’-Analysis and taking effective steps to resolve them and making/suggesting amendments for their non- recurrence. As the company’s MR responsible for ensuring Adherence to IATF- systems, conducting audits internally and at Supplier’s end, regular Management reviews, improvement of organizational infrastructure with thorough involvement and inculcating quality as a culture at all levels. Rendered service till June 2019 and retired from services QUALIFICATIONS 2017 Certified as a Internal auditor for IATF-16949: 2016 through Intertek certification 2012 Certified as a LEAD ASSESSOR for QMS by IRCA through Bureau VERITAS certification 1993Certificate Course in GEMBA KAIZEN by Japanese Management Association. 1980Diploma in Mechanical Engineering (DME) from S.J Polytechnic, Bangalore IT SKILLS – Windows, MS Office & Internet Applications PERSONAL DETAILS Date of Birth:3rd December 1958 Present Address: Row house no 8/3, Shrujan society, Randesan, Gandhinagar Gujarat 382007 Permanent Address: #54, 12th Cross, 4th Main, Shreyas Colony, Bangalore – 560078. Contact Details : Mobile - E-mail : - Languages Known I hereby declare that all information given in this resume is true & correct to the best of my knowledge. If given an opportunity, I will join duty by 2 weeks Warm regards, S.Suresh ram 4th March 2021