Manage multiple accounts; develop positive working relationships with all customer touch points. Work closely with Associate Account Managers and Ad Operations on day-to-day operational processes including campaign set-up, receipt of creative or tags, trafficking, optimization, troubleshooting and QA. Dynamic personality able to effectively engage and influence a variety of audiences at all levels of a business. A focus on relationships, able to gain trust through communication, expectation setting and completion of planned deliverables.
4+ years experience in Customer Success and/or Account Management and Provides Technical Support in SQL.