Surendra Vasudevan
B.E. (Mechanical)
--
_____________________________________________________________________________________________
Overall 10 years of experience, with over 2 years in Global Trade process with more focus on Sanctions List Monitoring
(SLM) / Restricted Party Screening (RPS) and HTS Import Classification.
Part of Center of Excellence (CoE) team in EY GDS Global Trade practice servicing clients from various sectors.
Professional Skills:
► An exceptional leader who is able to develop and motivate others to achieve targets, I can demonstrate a strong
ability to manage projects from conception through to successful completion.
► A proactive individual with a logical approach to challenges, I perform effectively even within a highly
pressurized working environment.
► Interpersonal and people management skills with comprehensive problem detection and solving skills.
► Strong team player with the ability to motivate team towards maximum productivity, quality work and timely
execution. Perform well in individual or team environment.
► Rapid learner, initiate new ideas and concepts.
► Possessing the ability to build strong business relationships with individual and clients. My experience in the
relative field has also seen me garner high levels of client satisfaction for my employer organization.
Ernst & Young - Senior (Team Lead, Nov ’15 - May ‘18)
► Managed a Team of 12 with 7 direct reporting counselees
► Client facing from EY GDS Bangalore for various SLM clients
► Hands on Experience in Sanctions List Monitoring (SAP, Lexis Nexis Integration Point)
► Driving various SLM clients and supported HTS classification for Automotive/Medical/Heavy machinery
industries
► Focus on Engagement Economics through handling the project management aspects covering Budgeting,
Controlling on the engagements handled out of EY GDS Bangalore
► Leading and Managing Initiatives on Process Efficiency (TURBO ideas) for GDS Global Trade Team, Member
of Technology Initiatives and Trainer on Process Advancements for SLM
► Handling the team to support 24X7 by closely working with EY Argentina
► HTS Import Classification (US/EU/Mexico)
► Hands-on Knowledge on process transition also covering Process documentation
Major accomplishments
►
Transitioned SLM clients from US/EMEA to GDS within the agreed timelines, created protocols &
documentation, identified resources with skill sets & provided trainings, thus successfully established RPS
process for 2(US) & 1 (EMEA) clients
►
Promoted twice within a span of 2 years in EY from Analyst (A) to Senior Grade 2
►
Awarded Exceptional Client Service twice for process improvement using the 8D problem-solving method and
received 3 Extra Miler Spot awards.
►
Successfully trained in GDS India Interviewing Techniques Workshop and been a part of interviewing Panel for
Global Trade
c
Initiatives
►
Devised a Macro to capture non-chargeable hours for EY by roughly saving 1000 + hours
►
Took initiative to train the extended resources from 2 different sub-service line on Sanctions List Monitoring
and ensured the delivery is met within 3 months
►
Supported multiple Sub-Service lines on process training and continued improvements guidance for extended
resources to achieve quality on HTS Import classification
►
Devised proper documentation and technology backup plan to support Business Continuity Plan (BCP)
Previous Work Experience Highlights
►
Manager – Brand & Communications (Metro Multi Specialty Hospital, Jun ’14 – Mar ‘15)
Increased the Revenue double fold in 7 months by implementing new conceptual branding
Increased visibility through PR/ATL/BTL/TTL activities
Customer query handling
►
Manager – Brand (Kalyani Fresh Vegetus (P) Ltd., Feb ’12 – Jun ‘14)
Strategic Management/Branding/Marketing/Sales
Successful tie-up with corporates, retail chains and etc.
E-commerce layout and designs
Client support to deliver pronounced service
►
Zonal Manager – Market Research (Solutions Digitas, Feb ’10 – Feb ‘12)
Handled a team of 79, with 2 Managers & 7 Supervisors
Regular Training of personnel to achieve significant results
Audit visits/Recruitment/Performance improvement ideas
►
Event Coordinator – (Showman Entertainment (P) Ltd., May ’08 – Feb ‘10)
Handled various huge events & promotions for top brands and corporates
Successfully retained clients with exceptional service and quality
Technology/Tools
►
SAP GTS
►
Integration Point
►
Lexis Nexis
►
Amber Road
►
Share Point
Skill Set
►
Process Management
►
Project Management
►
Project/Process Transition
►
Performance Metrics
►
Problem Solving Analysis
►
Quick Learner
►
Decision Making
►
Lean Management
►
Technical Understanding
►
Advanced Presentation
►
Process Automation
Personal Dossier:
Languages
Personal Interest
Computer Literacy
Other Activities
:
:
:
:
English, Tamil, Hindi, Kannada, French
Sports, Music, Reading books, Web Browsing, Dancing
MS Office, and basics of C, Visual basic and Java
Part of “Fifth Pillar”, an NGO that strives to eradicate
Corruption and bribe.