Surbhi Chaudhary

Surbhi Chaudhary BUSINESS ANALYST | TRADE FINANCE & BANKING OPERATIONS Bengaluru, India SUMMARY Results-driven trade finance professional with strong experience in end-to-end trade finance operations, including letters of credit, payments, financing, discounting, and export collections, with strict adherence to international regulations and compliance standards. Demonstrated success in improving turnaround time (TAT), reducing processing bottlenecks, and ensuring accurate transaction execution through detailed document checks and independent KYC reviews. Recently strengthened analytical and strategic capabilities through a Business Analyst Master’s Program (Simplilearn–IBM), building proficiency in requirements analysis, data-driven decision-making, process optimization, and stakeholder collaboration. Known for mentoring team members and contributing to efficient, high-performing teams with a continuous improvement mindset. SKILLS Business Requirements & Process Analysis Data Analysis & Reporting (Excel, Tableau) Trade Finance Operations (LCs, Collections, Financing) AML, KYC & Regulatory Compliance Retail Banking KYC Management CERTIFICATIONS EXPERIENCE Primary Caregiver| Parental Responsibilities Career Break Nov 2022 - Jul 2025 Focused on full-time childcare while staying professionally prepared through Industry recognized certification to return to work. Senior Analyst | Trade Finance Operations Deutsche Bank Nov 2017 - Oct 2022 Directed end-to-end trade finance operations, ensuring efficient and accurate processing Managed issuance of letters of credit, trade payments, financing, and bill discounting Handled export collections booking and settlements with precision and timeliness Ensured compliance with ICC rules, UCP, URR, internal policies, and regulatory requirements Performed independent KYC reviews, document checks, and transaction monitoring Generated and maintained daily MIS/TSM reports for export SC charges and controls Drove process improvements to reduce bottlenecks and improve turnaround time (TAT) Trained and mentored new hires and peers, strengthening team capability and consistency Business Analyst Master’s Program Simplilearn (in collaboration with IBM- Completed industry-recognized Business Analyst Master’s Program in collaboration with IBM Gained hands-on experience across business analysis, requirements gathering, and stakeholder collaboration Developed skills in data analysis, visualization, and reporting using Excel, SQL, Tableau, and Python Applied business analysis frameworks including BABOK®, requirements lifecycle management, and strategy analysis Worked on real-world capstone projects involving business problem definition, solution design, and decision making Strengthened understanding of Agile and Scrum methodologies and their application Anti-Money laundering concepts: AML, KYC and Compliance UDEMY- Assistant Manager HDFC Bank Oct 2015 - Mar 2017 EDUCATION Proficiently generated daily MIU reports, delivering insights. PGDM - Finance and Marketing Executed precise SC bill liquidation, ensuring timely debit to enterprise customer accounts. New Delhi Institute of Management (NDIM) , New Delhi Jan 2013 - May 2015 Provided effective supervision and 3-month on-the-job training for the Trade Finance Unit, fostering operational excellence