Surajit Nanda

SURAJIT NANDA Contact: - E-Mail:-CAREER OVERVIEW ➢ More than 8 years of experience in Systems Administration, Networking Operations, Project handling, helpdesk support, Application support, Technical Support and Troubleshooting, project coordinator, vendor management,Service_now ticket management . ➢ Presently working to Wipro Ltd as a Desktop support (L1 & L2) engineer at Adaniwillmar ltd from June 03, 2019 to till now. ➢ Worked at TCS Project as a Technical support to Gov BU of WB E- district role out project from 01/10/2015 to 31/10/2018. ➢ Worked at CMC Ltd with as a Technical support of Role Out west Bengal Govt. EDistrict Mission Mode Project from 18th august, 2014 to 01/10/2015. ➢ Worked at CMS Info System Pvt.Ltd as a FMS Support Engineer at AdaniGroup, Kolkatazonalofficeon10thDec, 2013_14thAug, 2014. ➢ Worked at Zenith computers Ltd posting at Kharagpur IIT as a Customer Support Engineer on 14thDec2009_17thJul2013. ACADEMIC CREDENTIALS B.A from Vidyasagar University. H.S. from W.B.C.H.S.E. Madhyamik from W.B.B.S.E o o o Other Courses MCSE from IIHT Kolkata. CCNA from IIHT Kolkata. Hardware, Basic Networking Course from IIHT Kolkata. TECHNICAL SKILLS System Administration: ➢ ➢ ➢ ➢ Designing backup strategy, ensuring scheduled/unscheduled backups as per the backup plan. Responsibleforusermanagement/servermaintainers/webserver/mailserver,etc. Installing and configuring Server Operating Systems, Application Software, Anti-Viruses & Hardware, etc. Managing disk space, user profile creation and user rights management. ➢ ManagingtheoveralladministrationofLAN&WANsysteminvolvingdesignofnetworklayouts, Technical Support / Troubleshooting: ➢ ➢ ➢ ➢ ➢ ResponsibleforconfiguringandtroubleshootingofWindows2003/2008server. Installing & configuring network printer, scanner and other software/hardware devices. Assigning user nodes to various devices installed and networked, handling allocation and protection of user rights, as per company’s policies. Extending high-end technical support on various servers and ensuring high customer satisfaction. Handling network environment related problem, stand alone PC problem and Internet configuration such as Mail/Proxy/DNS configuration & troubleshooting. Networking Operations: ➢ ➢ ➢ ➢ Handling the network infrastructure LAN/WAN. Troubleshooting of LAN connectivity issues, Windows2003/2008server and hardware; tracking problem, remediation scheduling and coordination. Organizing networked systems, network file sharing services (FTP&HTTP), securing networks, remote desktop administration, etc. Setting-upservers(DNS,DHCP,IIS,HTTP,Telnet,VNC,Proxy&MSExchange),ElectronicMail Services,TheHTTPService,AuthenticationServices,SecuringServices,etc. PERSONALDOSSIER Father’s name Date of Birth Present Address Permanent Address : Bikash Chandra Nanda. : 8th January, 1986 : 35/2B.Troad, CITbuilding, Block-9, flat-65, kol-2 : Vill+P.O–Palpara, P.S– Patashpur, Dist– Purbamedinipur, PIN- 721458. Nationality Linguistics Abilities : : Indian. Bengali, Hindi & English. I hereby declare that the information furnished above is true to the best of my knowledge. Date:Place:- Signature…. .