Suraida Mojacarin

Suraida Mojacarin FREELANCER Zamboanga City 7000-- Personal Details Citizenship: Filipino Work Experience Virtual Medical Assistant Direct Client - Tulsa, OK January 2022 to Present Transcribing the patients and physician's interaction, administrative task, calling out to insurance company also doing social media task. Virtual Assistant Global Processing System - Work from Home March 2020 to January-. Setting an appointment for the field manager to meet with the business owner. Doing lead generation for the details of each small business under a specific zip code. Calling back the lead for some updates and possibly rescheduling. Responding and sending emails regarding some inquiries about the company project. Answering calls from business owners and explaining the company is offering. Handling sensitive business information. Employer: Moses Heredia- Global Processing System Customer Service Representative/ Social Media Manager Shopify - Work from Home April 2018 to February 2020 1. Answering all the inquiries from company emails from different countries regarding order tracking, return & refund request, etc. 2. Taking care of the Social media outlet of the specific brand like Facebook and Instagram. 3. Doing some Facebook Ads and Facebook moderation. 4. Responding to messages through Facebook pages and Instagram. 5. A little the product listing. 6. Processing Orders and connecting to some suppliers. Employer: Wojtek Paprota Pharmacy Assistant/Cashier/ Encoder Ceciles Pharmacy - Zamboanga City November 2016 to January-. Working with the help of a pharmacist but more on administrative tasks. Monitoring the Inventory of the product on each outlet. Doing patient care for each customer who needs an explanation for every medication. Taking customer calls for some inquiries and some corrections. Lastly managing the cash register. Employer: Mr. Carlos Gil- Cecile's Pharmacy & Convenient Store Education BS Pharmacy in Pharnacy Universidad de Zamboanga - Zamboanga City June 2013 to July 2016 Skills • Microsoft Office (Less than 1 year) • Customer Service (2 years) • Social Media Marketing (1 year) • Research (3 years) • Data Entry (3 years) • Administrative experience • Communication skills • Computer skills • Phone etiquette • Office experience • Organisational skills • Time management Languages • English - Expert • Spanish - Beginner Additional Information I love doing involving customer or patient-centered practice.