Surah E. Macapeges

SURAH MACAPEGES CONTACT - Catalunan Grande, Davao City- CAREER OBJECTIVE To acquire a position and contribute as a team member in a lively work environment focused on promoting business growth by providing better worth and service utilizing my communication, technical, client-relation, and organizational skills. EDUCATION Bachelor of Science in Pyschology Davao Doctors College EXPERIENCE PATIENT EXPERIENCE ASSOCIATE DAVAO DOCTORS HOSPITAL I have learned and developed my customer service and communication skills from this job. I was tasked to do a survey and complaint management where we dealt SKILLS Problem Solving Time Management with patients and clients whenever they had concerns or feedback. It was a challenging task to do but also a fulfilling experience. DISORD HEAD MODERATOR (Freelance) Customer Service TBK DIGITAL LABS Communication I have worked as a head moderator in a Critical Thinking Interpersonal Skill Digital Marketing Company using the discord platform. I oversaw the performance of my co-moderators and was tasked to resolve and help the community members whenever they had queries or concerns. TRAINING DISCORD MODERATOR (Freelance) AGUILA MEDIA General Virtual Assistance Training This is the same as the job description I mentioned Customer Care Training Through this experience, I was able to leverage my above; we also used the same social media platform. skills and expertise in problem-solving, communication, and client-relation skills.