Sunshine Rose Punay
#15 Pascual st., Brgy. Sauyo, Sauyo rd., Novaliches, Quezon City--
WORK EXPERIENCE:
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PRIMER GROUP OF COMPANIES, Cebu City
Store Head, Feb 2014 – Feb 2017
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Manage the inventory stock and re-order when inventory drops to specific level.
Send daily and monthly sales analysis report.
Assign the employees to specific duties.
Plan and prepare work schedules, keep records of employee's work schedules and time cards.
Establish and implement policies, goals, objectives, and procedures for the team.
Provides customer service by greeting and assisting customers, and responding to customers’ inquiries and complaints.
Sales Associate, Mar 2011 – Jan 2014
Greet customers and as certain what each customer wants or needs.
Describe the merchandise and explain its use, operation and care of merchandise to customers.
Recommend and select products based on each customer’s desires and/or needs.
Maintain the knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Maintain records related to sales.
Monitor and recognize security risks, thieves, and know how to prevent or handle these situations.
Monitor the inventory of stocks and requisition of new stocks.
GAISANO BROS. INC, CEBU CITY
Cashier, Aug 2007 – May 2010
Receive cash, check, credit cards, vouchers, and/or automatic debit payments.
Establish and/or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Greet customers who enter the establishment.
Maintain cleanliness and orderliness of checkout areas.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
TRAININGS ATTENDED:
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Academy of Professional Excellence
Certified Customer Service Professional
Store Management Training Program
EDUCATIONAL ATTAINMENT:
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STA. ANA ACADEMY, Cebu City
High School Diploma, April 2005
ADDITIONAL SKILLS:
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Time Management
Self Confidence
Handling Pressure
Good Communication Skills
Computer Literate
Fast Learner
CHARACTER REFERENCES:
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Cyrel Cañedo
Area Operations Head
PBD VISMIN
Primer Group of Companies-
Cristy Mejia
Subject Matter Expert / Supervisor - OIC
i-Tech Global Business Solutions Inc-
Clarissa Estareja
Supervisor
Admerex Solutions Inc-
I certify that above information are true and correct to the best of my knowledge and belief.
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Sunshine Rose Punay
