Sunshine Pepino

SUNSHINE L. PEPINO-- SKYPE ID: shinedean24 ___________________________________________________________________________________ PERSONAL BACKGROUND AGE : 29 YEARS OLD HEIGHT : 5'2 WEIGHT : 50 KGS COURSE : PHARMACY SKILLS : GOOD INTERPERSONAL SKILLS EDUCATIONAL BACKGROUND ELEMENTARY: HIGHSCHOOL: COLLEGE : PARDO ELEMENTARY SCHOOL EAST VISAYAN ACADEMY UNIVERSITY OF SAN CARLOS HOME-BASED JOB EXPERIENCE: NASCO SALES CUSTOMER SERVICE REPRESENTATIVE -AUGUST 2018-SEPTEMBER 2019 -FOLLOWUP ORDERS FROM BUYERS -TRACK PACKAGES -REORDERS -PROCESS REFUNDS -USED AMAZON SELLER CENTRAL TOOL -ANSWER EMAILS -CALL CARRIER AND SOURCES FOR FOLLOWUPS -ANSWER CUSTOMER QUERIES IN AMAZON SELLER CENTRAL, FRESHDESK, ASANA AND GMAIL SOCIAL MEDIA ADVERTISER PART TIME -POST PRODUCTS ON FACEBOOK AND INSTAGRAM -EDIT PICTURES -ADD DESCRIPTIONS AND OPTIMIZE TITLE DROP SHIPPING VIRTUAL ASSISTANT JUNE 2018 - APRIL 2019 PART-TIME JOB -MARKET RESEARCH -SOOURCE FOR HOT SELLING ITEMS ON EBAY -LIST IN DROPSHIPPING TOOL -ANSWER INQUERIES FROM SELLING ITEMS -RELISTING ITEMS -MANAGE SALES -TRACK AND RECORD ACTIVITIES USING OUR ONLINEMARKETING TOOL -SALES AND PROFIT DRIVER ECS OPERATIONS (eCommerce School Operations) FULL TIME VIRTUAL ASSISTANT (OUT OF STOCK SPECIALIST) JAN 2018-JUNE 2018 -MARKET RESEARCH -LIST ITEMS ACCOUNT IN SHOPIFY -LOOK FOR NEW SOURCES FOR OOS ITEMS -UPDATE LISTING -TRACK ITEMS IN GOOGLESHEET -ORDER PROCESSING SPECIALIST (UK ACCOUNT) DROP SHIPPING VIRTUAL ASSISTANT DECEMBER 2017-APRIL 2018 PART-TIME JOB -MARKET RESEARCH -SOOURCE FOR HOT SELLING ITEMS ON EBAY -LIST IN DROPSHIPPING TOOL -ANSWER INQUERIES FROM SELLING ITEMS -RELISTING ITEMS -MANAGE SALES -TRACK AND RECORD ACTIVITIES USING OUR ONLINEMARKETING TOOL -SALES AND PROFIT DRIVER VIRTUAL ASSISTANT DROPSHIPPING EXPERT AUGUST 2016-DECEMBER 2017 -MARKET RESEARCH -SOOURCE FOR HOT SELLING ITEMS ON EBAY -LIST IN DROPSHIPPING TOOL -ANSWER INQUERIES FROM SELLING ITEMS -RELISTING ITEMS -MANAGE SALES -TRACK AND RECORD ACTIVITIES USING OUR ONLINEMARKETING TOOL -SALES AND PROFIT DRIVER VIRTUDESK MAY 2017-AUGUST 2107 VIRTUAL ASSISTANT -REAL ESTATE APPOINMENT SETTER -REAL TIME REPORTS USING GOOGLE DOCS SEO PART-TIME JOB -MARKETING RESEARCHER OF AMAZON AND EBAY -WORKED WITH A LOT CLIENTS -RESEARCH FOR TECHNIQUES AND TACTICS TO INCREASE THE NUMBER OF VISITORS TO A WEBSITE BY OBTAINING A HIGH-RANKING PLACEMENT IN RESEARCH RESULTS BIBO OPPORTUNITIES ONLINE ENGLISH TEACHER JUNE 2015-JANUARY 2018 -TEACH ENGLISH TO FOREIGN STUDENTS -TEACH ADULT, OLD AND KIDS STUDENTS -RATED THE STUDENTS -ATTENDED TRAININGS AND SEMINARS IN TEACHING FOR IMPROVEMENTS AND DEVELOPMENT AIB TELEMARKETING VIRTUAL ASSISITANT JULY 2016 – JANUARY 2017 HEALTH INSURANCE CAMPAIGN -OUTBOUND CALLS -APPOINMENT SETTER -PART TIME JOB FOR 4-5 HOURS OFFICE WORK EXPERIENCE: XEROX BUSINESS SERVICE PHILIPPINE INC. SEPTEMBER, 2016 – APRIL 2017 -CUSTOMER SERVICE & SALES REPRESENTATIVE IN VERIZON FIOS ACCOUNT -CHAT SUPPORT VERIZON WIRELESS ePERFORMAX CONTACTS CENTERAND BPO JULY 2013 - JULY 2016 -CUSTOMER SERVICE REPRESENTATIVE IN EBAY ACCOUNT -ESCALATIONS IN EBAY ACCOUNT CHARACTER REFERENCES GEE DAMILES COACH- - ePERFORMAX MA. JESSILE PEPITO SUPERVISOR- CATHERINE CODERA ECS GENERAL MANAGER - NASCO SALES - ECS OPERATIONS (eCommerce School Operations). I hereby certify that the information above is true and correct.