SUNNY TILOKANI
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CAREER OBJECTIVES
To work with the marketing, sales or human resources management team of peoples where I can leverage my
people management & customer orientation skills to ensure high levels of client satisfaction for customers.
Management position in a multinational FMCG company with appreciate of high professional standards and
energetic approach to the sales, marketing and purchase functions. To utilize my experience, knowledge and
analytical skills gained over a period of ten years in the sales and marketing functions for the benefits of
organization and to build a career.
A R E A S OF S T R E N G T H
Strong analytical, organizational and problem solving skills. A team player providing motivation and leading by
example. Brief, I am young enthusiastic, Indian national with an extensive experience to the sales, marketing and
purchase functions. A good negotiator with devoted aspects and ability to achieve deadlines in terms of both
time and budget with operational knowledge of FMCG business.
ACADEMIC QUALIFICATION
Bachelor of Commerce (B.Com) From University of Pune, Maharashtra India in the year 2004.
Diploma in Computer Hardware.
Computer knowledge- Windows 10, Ms-office 2016 (Word, Excel & Power Point) English Typing,
Computer Hardware, Networking.
PROFESSIONAL EXPERIENCE
Additional Skills:Complete Knowledge of all PRO/Government Related Jobs, familiar with all
Govt. Sectors like (Economic Dept., Court, MOL, ICA, Immigration Dept., RERA, RTA, Consulate, MOFA, etc...)
Can provide quick, efficient and reliable services for all PRO related jobs such as:Business Licenses new, renewal, freezing & cancellation, Memorandum Of Association (MOA),
Company Labour Card, Employee Labour Card, Job offer letters, Entry permits, new, renewal, hold &
cancellation of visas for employees, partners, investors, families etc.., Medical & Health insurance,
Emirates ID, new, renewal & cancellation of rental contracts, rental disputes, registration of new vehicles,
renewal of vehicle registration, parking cards, parkings, renewal of driver's license, eye tests, can assist drivers
about maintenance of vehicle & how to keep vehicle in good running condition, new & renewal of passports,
certificate attestations, MOFA official documents attestation.
Procurement & Purchasing
Developing procurement strategies that are inventive and cost-effective.
Sourcing and engaging reliable suppliers and vendors.
Negotiating with suppliers and vendors to secure advantageous terms.
Building and maintaining long-term relationships with vendors and suppliers.
Approving purchase orders and organizing and confirming delivery of goods and services.
Performing risk assessments on potential contracts and agreements.
Controlling the procurement budget and promoting a culture of long-term saving on procurement costs.
Overseeing and managing the IT systems that track shipments, inventory, and the supply of goods.
Sunny Tilokani
- | --Placing orders, ensuring to get goods and services on right time, right quality, right quantity & right price, and
arranging payments on time.
RKS General Trading LLC – Dubai
Manager-Business Development
March 2013 – Till Date.
Mainly in to IT Products & services, supplying stationery & grocery to corporate clients.
Work Profile as Manager-Business Development:
Contacting potential clients to establish rapport and arrange meetings.
Planning and overseeing new marketing initiatives.
Researching organizations and individuals to find new opportunities.
Increasing the value of current customers while attracting new ones.
Finding and developing new markets and improving sales.
Attending conferences, meetings, and industry events.
Developing quotes and proposals for clients.
Developing goals for the development team and business growth and ensuring they are met.
Training personnel and helping team members develop their skills.
Administration, management and maintenance.
ADEL Technology & Computer Products LLC – Dubai
Technical Support Engineer & Sales Coordinator
January 2010 – Feb 2013.
System Integrators, Installers and resellers of networking products, computer peripherals and software.
Work Profile as Technical Support Engineer:
Providing leading edge technology solutions in all aspects of systems.
Created, developed and maintained excellent supplier’s relationships for the provision of hardware,
software, cabling, telephone systems and maintenance.
Analyzed client business requirements, determined technology solutions and delivered proposals to the
clients.
Configured and implemented LAN equipment.
Installing and maintaining desktop hardware and software (CPU, monitor, peripherals, printers, networking
components, etc.).
Troubleshooting and resolving problems. Involved in assisting users in issues related to applications (MS
Office, Outlook, and Internet), operating systems (Windows XP), hardware, logins and passwords and
authentication of accounts (Windows Server 2003).
Helps Help Desk Team with second level troubleshooting to answer all trouble calls/emails and enters work
orders into our tracking software
First line of support and handling phone calls & e-mail requests for support.
Involved in day-to-day network administration.
Involved in solving customer queries on Microsoft XP, 2003 & 7 Professional and Server.
Involved in the design and implementation of Ethernet networks.
Supporting network using TCP/IP protocol & managing & maintaining network printers.
Sunny Tilokani
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Proficiency networking, including network hardware such as Intel, A-Open network cards, modems, hubs,
switches and cables.
Maintaining Software/Hardware Inventory reports.
Installed and Configured Network Printer on NT Platform and Established Access to all users and computers.
Extensive working experience in troubleshooting & repairing branded computers systems like Compaq, IBM,
Acer, HP, etc.
Work Profile as Sales Coordinator:
Responsible for selling computer hardware as well as peripherals to Government and corporate accounts.
Administered and responded to inquiries.
Improved commercial performance of the store by increasing turnover and maximizing Profitability.
Retail store planning, local purchase, import, marketing, promotions and staff administration.
Handling structure-cabling projects.
Meeting customers and following up for securing project orders in Nasik Up-country market.
Performed market research surveys on customer needs and requirement.
Skilled in implementation of teamwork and systems to provide business solutions, which increase
operational efficiencies.
Proven record in streamlining operations, relating technical information to end-users and leading to full
fruition.
Administration, management and maintenance.
Quality Computers LLC – Sharjah
Branch In-Charge
September 2005 – November 2008
One of the recognized computer dealers in the Emirates, specializing in supply of Personal Computers,
CAD Products, printers scanners and all type of accessories.
Work Profile:
Retail store planning, local purchase, product development, product pricing, merchandising, marketing,
promotions and staff administration.
Improved commercial performance of the store by increasing turnover and maximizing profitability.
Liquidated stocks through mixing and bundling them up with fast moving items.
Providing leading edge technology solutions in all aspects of systems.
Conducting seminars for dealers, contractors and end customers for creating brand awareness and demand
for brand
Appointing new channel partners, developing them, monitoring them, monitoring their performance and
helping them in achieving their sales target.
Working out special schemes Vis Vis competitor’s strategies.
Meeting customers and following up for securing project orders in Nasik Up-country market.
Converting leading customers and dealers to Quality on the merits of brand.
Working out Special discount schemes and packages for project orders.
Conducting Service Camps at various Up-country Markets and exhibiting the Service Backup provided by
Zenith and enhancing Dealer and Customer satisfaction.
Skilled in implementation of teamwork and systems to provide business solutions, which increase
operational efficiencies.
Sunny Tilokani
- | --
Proven record in streamlining operations, relating technical information to end-users and leading to full
fruition.
Administration, management and maintenance.
Perfect Computer Solutions Ltd., Pune - India
Hardware Engineer
September 2002 – August 2005
Work Profile:
To organize & schedule the assembling.
Deliveries and troubleshoot the problems associated with configuration of systems and hardware.
Managing a team of trainee and Support Engineers who were responsible to visit customer’s Office/ Home
and deliver.
Install, trouble shoot the systems depending upon service request.
Tracking budgeted expenses of service staff on daily basis.
PERSONAL INFORMATION
Date of Birth
: 24th November 1982
Nationality
: Indian
Father’s Name
: Mr. Rameshlal Balumal Tilokani
Marital Status
: Married
Languages Spoken
: English, Hindi, Sindhi, Gujarati, Arabic(A1)
Passport #
: U-
Passport Issue Date
: 05th Feb 2020
Passport Expiry Date
: 04th Feb 2030
Visa Status
: Partner (Valid till April’2022)
Driving License
: Issued in Dubai LMV Manual (Valid till Oct’2025)
ATTRIBUTES
Systematic approach towards work.
Initiator and Innovative.
Quick learner and leader.
Good listener.
Extensive traveler.
Strong Public Relations.
REFERENCE
Can be provided if required.